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Data & Analytics

  • Target’s U.S. business exceeds expectations

    Overshadowed by Target’s bombshell announcement to exit Canada, the retailer said U.S. sales – and profits – were much better than expected during the holidays.

    The favorable combination of increased traffic and stronger than expected digital sales enabled the company to produce a 3% same store sales increase during November and December versus an earlier forecast which called for 2% growth.

  • NRF, Oracle form patent reform coalition

    Washington, D.C. - The National Retail Federation (NRF) is launching United for Patent Reform, a new coalition co-chaired by NRF and Oracle and comprised of grocery, hotel, retail, restaurant and technology associations and companies. The coalition will pursue patent reform legislation aimed at curbing abuse of the patent system by “patent trolls.”

  • NRF 2015: The Two Big Trends

    Two technology trends stood out above all others at this week’s NRF Annual Convention. First, retailers are becoming aware that omnichannel inventory transparency is the back-end platform supporting the front-end seamless customer experience they have been building the past few years. Being able to see all inventory across all channels in real time is the key to enabling omnichannel processes such as shipping and fulfilling from store, centrally managing orders from multiple sales channels, providing “endless aisle” access to full inventory.

  • ‘Nomophobia’ is new reality for retailers

    Entering 2015, it is a good time for retailers to reflect on the changing state of digital advertising and how the most effective ads are increasingly shaped by smart optimization technologies. One essential fact is driving this broad industry trend: consumers are becoming ever more reliant on their smartphones, tablets and wearable devices. This growing dependence on mobile devices has even ushered in a new term for “nomophobia,” which is the fear of having no mobile contact.

  • Super Saturday Recap: Customer Experience is the Ultimate Goal

    In addition to educating attendees about the charitable activities of Retail ROI and presenting a heartfelt session from Katie Meyler, founder of Liberian non-profit More Than Me and a 2014 Time Person of the Year for her Ebola prevention efforts, this year’s Super Saturday event in New York focused squarely on customer experience. A variety of industry experts across a range of panel discussions all returned to the crucial need for technology-enabled, seamless customer experience.

  • BJ’s gets smarter about it store locations

    Location analytics solutions provider Esri is helping BJ’s Wholesale Club generate actionable business insights from club location data.

    BJ’s use of Esri’s solutions was announced in conjunction with the National Retail Federation’s Big Show in New York. More specifically, BJ’s will use Esri’s location analytics solutions to aid in real estate research strategy and business insight analysis.

  • Report: Crafts marketplace Etsy planning IPO

    Etsy, an e-marketplace that specializes in crafts and other artsy items, plans to hold an initial public offering as soon as this quarter, according to Bloomberg.

    The decade-old company may seek to raise about $300 million, Bloomberg says, and is working with Goldman Sachs and Morgan Stanley.

  • Mothercare creates better fulfillment with Manhattan Associates

    London - Mothercare plc intends to create faster and more convenient omnichannel fulfillment options to its customers using supply chain commerce solutions from Manhattan Associates. The Manhattan solutions will enable Mothercare to make store stock available for online sales and support more efficient customer processes to speed up delivery options through express click and collect services and ship from store.

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