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Data & Analytics

  • Survey: More consumers shopping — and spending — on smartphones

    New York -- The month of March saw a steep rise in smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites over the year-ago period, according to mobile commerce platform Branding Brand. In March 2014, smartphones generated 29.4% of total online visits, up 42.7% from March 2013 (62.9% iOS, 36.4% Android). The market share of non-mobile (desktop) visits decreased 21.1% from March 2013 to March 2014.

  • NRF: Retail employment grows in March

    Washington, D.C. -- Retail employment increased 18,200 in March and 229,000 year-over-year, according to the National Retail Federation. The increase is consistent with recent positive economic indicator reports and bodes well for income and consumer confidence as the industry enters into the busy spring selling season.

  • Sam’s Club launches microbusiness tracker

    Bentonville, Ark. -- One-in-three microbusiness owners (31%) depend more on a second job for their personal income than they do on their business, yet 69% say owning their business is the ideal job. In collaboration with Gallup, Sam’s Club has unveiled a new quarterly tracking poll focused on America’s smallest businesses, or microbusinesses, with five or fewer workers.

  • Target lawsuits consolidated in Minnesota

    Minneapolis – All lawsuits relating to the 2013 data breach at Target Corp. will be consolidated before a single court in Minnesota. The U.S. Judicial Panel on Multidistrict Litigation has assigned all data breach suits to be heard by U.S. District Judge Paul Magnuson in Minnesota.

  • Ex-Office Depot exec joins PFSweb board

    Former Office Depot executive Monica Luechtefeld has joined the board of e-commerce solutions provider PFSweb.

    Luechetfeld spent 20 years at Office Depot serving in a variety of leadership roles in the areas of e-commerce, supply chain, information technology, marketing and business development. She left Office Depot in 2012 after holding senior roles such as EVP of European e-commerce, EVP of e-commerce and digital marketing and founded her own consulting firm. Luechetfeld was also a founding member of the National Retail Federation’s Shop.org organization.

  • Dell lends support to digital disaster recovery

    The American Red Cross has enhanced its ability to respond to disasters with support from Dell to open a new digital operations center in north Texas.

    The Red Cross embraced social media in a big way in 2012 when it became apparent that Twitter, Facebook and other digital communication methods were the first place people turn when disasters strike. The relief organization opened the Red Cross Digital Operations Center roughly two years ago in Washington, D.C. with support from Dell and now the two are working together to open the north Texas location.

  • AOL Exec takes top tech job at First Data

    Michael Manos has joined payments security provider First Data as chief technology officer after holding a similar role at AOL.

    In his new role, Manos will be responsible for First Data's global technology infrastructure and reports to company president Guy Chiarello.

  • A big week for data security

    There were a lot of developments in the world of data security last week with a judge agreeing to consolidate lawsuits related to the Target data breach in a Minnesota court, more hearings in Washington, D.C. and troubling research about consumers sharing personal data on public Wi-Fi.

  • A new standard for making a difference

    The shift toward electronic payments has had the unintended consequence of hindering shoppers’ ability to donate to charitable causes at the point of sale, but not anymore.

  • Survey highlights role of mobile in in-store shopping

    New York -- Consumers worldwide are increasingly using multi-platform devices, especially mobile, to enhance their in-store shopping experience, according to a study by global digital and technology agency DigitasLBi.

    In the study, "Connected Commerce: A Snapshot of the Modern Shopper,” 71% of Americans say that using a mobile phone while shopping inside a store could affect their buying decisions.

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