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Data & Analytics

  • Sears a surprise winner in social media

    It may be hard to believe (considering its financial troubles), but Sears was the most popular U.S. department store on Facebook during the 2014 holiday shopping season, according to a new study. 

    The data also show that Walmart.com was the most popular mass merchant store site.

  • DSW shifts exec roles, responsibilities

    Columbus, Ohio - DSW Inc. is shifting titles and responsibilities to its executive ranks, with all changes effective Feb. 2. Carrie McDermott, currently executive VP, sales and operations, will be appointed executive VP and COO.  

    In addition, Bill Jordan, currently executive VP and general counsel, will be appointed executive VP and chief administrative officer, adding IT to his portfolio of responsibilities.

  • RetailNext: ‘Juno’ slams Northeast retailers

    San Jose, Calif. – Homeowners stuck shoveling out more than two feet of snow were not the only ones in the Northeast negatively impacted by winter storm Juno the week of Jan. 26. Analysis from RetailNext shows that between Monday, Jan. 26 and Wednesday, Jan. 28, 2015, store traffic at Northeast retailers dropped 35.6% from the same three-day period the prior year.

  • DSW names new COO, other positions

    DSW Inc. is shifting titles and responsibilities within its executive ranks, with all changes effective Feb. 2.

    Carrie McDermott, currently executive VP, sales and operations, will be appointed executive VP and COO.

    In addition, Bill Jordan, currently executive VP and general counsel, will be appointed executive VP and chief administrative officer, adding IT to his portfolio of responsibilities.

    Roger Rawlins, executive VP, omnichannel, will be appointed executive VP and chief innovation officer.

  • EBay Enterprise selects IBM cloud to boost Magento platform

    King of Prussia, Pa. – EBay Enterprise, an EBay Inc. company, has selected IBM as a hybrid cloud platform to enhance its Magento Hosting Partner ecosystem.

    This agreement is designed to expand global infrastructure options for Magento's more than 240,000 retail users by giving them access to the IBM SoftLayer infrastructure.

  • EPA recognizes Kroger for leadership in reducing food waste

    Cincinnati — The Kroger Co. has been recognized by the Environmental Protection Agency for its efforts to reduce food waste.  

    Kroger participated in the EPA's Food Recovery Challenge and came out on top in three categories: Leadership, Innovation, and Education and Outreach.

  • An i-popping Q1 for Apple

    After seeing Apple’s first quarter sales, it’s no wonder more retailers are adopting a mobile-first mindset.

    The Cupertino, Calif.-based company reported a far better-than-expected 29.5% jump in quarterly revenue, driven by record sales of the new iPhone 6 and 6 Plus smartphones in the holiday shopping season and strong sales in China.

  • The next frontier of customer experience

    Like many buzzwords in the industry, from cloud to big data, the term “digital” is evolving. Coining something as “digital” has always implied that it’s better or more advanced than the status quo. Remember when we moved from vinyl to compact discs? CDs had logos on them with the words "Compact disc DIGITAL AUDIO." Digital in this sense was the byword for ease of use, reliability and interference free music.

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