Data & Analytics

In the last 12 months the buzz around omnichannel has become the most consistently discussed trend for major retailers. It’s always noteworthy when a trend emerges and becomes a part of the mainstream conversation so quickly, but what is even more noteworthy is how fast omnichannel has become standard operating procedure.

There is no one type of cyber criminal, just like there is no one kind of thief. Hacktivists tend to aspire to damage the reputations of organizations with which they personally disagree. State-sponsored hackers hunt for national security intelligence, insider information, and trade secrets. Malicious insiders — whether they’re commercial spies or simply disgruntled employees — steal, broadcast and sell employer secrets to disadvantage the business, make money, and empower competitors.

Amazon this week announced that Hulu Plus, Crackle, and Showtime Anytime are joining VEVO in integrating their full catalogs into Fire TV’s unified voice search.

Madison, Wis. -- Focus on Energy, Wisconsin utilities' statewide program for energy efficiency and renewable energy, recognized Walgreens’ strong efforts in 2013 for reducing its energy usage across Wisconsin through the Chain Stores and Franchises Program.

Focus on Energy recently presented Walgreens representatives with a $500,000 incentive check at the Edison Electric Institute National Key Accounts Workshop in Orlando, Fla.

Jersey City, N.J. -- Single Touch Systems, technology-based mobile media solutions provider, announced that it has signed on FreshDirect, a leading online fresh food grocer, for its “Reminder Messaging Product.”

The messaging program includes implementing order status, delivery status and service notifications.

The technology provides companies with the opportunity to establish a more trusted relationship with its customers by direct mobile messaging.

Washington, D.C. -- Lowe's Home Centers has agreed to pay a $500,000 civil penalty for violating federal rules governing lead paint exposure, the Environmental Protection Agency said on Thursday.  

The chain will also implement a comprehensive, corporate-wide compliance program at its over 1,700 stores nationwide to ensure that the contractors it hires to perform work minimize lead dust from home renovation activities, as required by the federal Lead Renovation, Repair, and Painting (RRP) Rule.

By Andy Couch, DJM Real Estate

Bentonville, Ark. – Wal-Mart Stores Inc. and money transfer provider Ria Money Transfer, a subsidiary of EFT provider Euronet, are launching Walmart-2-Walmart Money Transfer Service. Available April 24, the new service allows customers to transfer money to and from more than 4,000 Wal-Mart stores nationwide for what Wal-Mart says is up to 50% less than similar offerings on the market.

New York - L.L.Bean was ranked number one in online customer service in March 2013. According to monthly benchmark analysis from customer service analysis provider StellaService, LLBean.com showed strength in email and returns, besting all other retailers in those specific service areas.

Cleveland – The Sherwin-Williams Company reported a slight drop in net income during the first quarter of fiscal 2014, to $115.46 million from $116.18 million. Net sales fared better, rising 9% to $2.37 billion from $2.17 billion.

Christopher M. Connor, chairman and CEO of Sherwin-Williams, cited strong performance in the paint stores group, with slight offset on domestic sales from severe weather, as helping drive consolidated net sales in the quarter. Sherwin-Williams expects consolidated net sales to rise 8%-14% in the second quarter.