Data & Analytics

eBay continues to strengthen its position in global commerce, as the company reported a 14% increase in revenue for the first quarter ended March 31 to $4.3 billion compared to the same period last year.

Total company enabled commerce volume (ECV) increased 24% in the quarter to $58 billion. Mobile ECV advanced 70% to $11 billion representing 19% of volume. Mobile downloads since inception exceeded 240 million and attracted 6.5 million new customers in the quarter. Cross-border trade grew 24%, representing $13 billion, or 22%, of total company ECV.

Lakewood, Colo. – Einstein Noah Restaurant Group, parent company of the Einstein Bros. Bagels, Noah’s New York Bagels and Manhattan Bagel Company brands, has rolled out the cloud-based ServiceNow platform. Einstein retail brands are now automating and managing service relationships across the global enterprise through a single system of record.

IBM and digital commerce firm Fluid are collaborating on Fluid Expert Shopper (XPS), an app made with the IBM Watson artificial intelligence platform. Fluid XPS lets consumers ask highly specific questions, as they would a sales associate in a store, and receive personalized advice. The app will take advantage of Watson’s abilities to understand and learn from natural language, meaning it will engage in human-like conversations and provide product recommendations that take the context of customer questions into account.

By Amanda J. Podlucky, Marshall Dennehey Warner Coleman & Goggin

Dallas – The global mobile commerce market will grow from $116.1 billion in 2014 to $467.3 billion in 2019. According to a new report from MarketsandMarkets, in terms of geographies, North America and Europe are expected to be the biggest markets in terms of revenue contribution, while Asia-Pacific and Middle East-Africa are expected to experience increased market traction during the forecast period.

New York - Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion. According to the latest study from Deloitte Digital, by the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

The proliferation of gift cards has spawned the creation of unique app that can help retailers unlock the value of unspent gift cards.

The proliferation of gift cards has spawned the creation of unique app that can help retailers unlock the value of unspent gift cards.

Goal Zero, innovator of portable solar power systems, has appointed former REI SVP of merchandising Lee Fromson to president and COO.

The company has also made strategic changes to its executive team, with current president and CEO Joe Atkin assuming the role of co-chairman of the board, and founder and chief creative officer Robert Workman becoming CEO.

Eastman Kodak Company has named Eric-Yves Mahe as SVP and director of sales strategy and operations. The board of directors also has elected Mahe a corporate officer of Kodak, making him a member of the company’s executive council.

In this newly created role, Mahe will be responsible for formulating a strategy to drive and measure sales of Kodak’s portfolio of hardware, consumables, software and services. Mahe also will advise Kodak’s senior management team on software, OEM partnerships and the sale of complex solutions.