Data & Analytics

New York – Online specialty fashion retailer Revolve focuses heavily on customer experience to stay competitive in a tough market. Revolve has selected Dynamic Action, the Big Data and decision intelligence Application from OrderDynamics, to connect the “critical dots” such as: item level exposure, loyal customers’ return rates, competitive pricing and optimal inventory levels.  

Canton, Mass. - Jack Clare, 44, has been promoted to the newly created position of chief information and strategy officer (CISO) of Dunkin’ Brands. Clare, who has served as the company's CIO for the past three years, will be a member of the Dunkin' Brands leadership team and will continue to report to Paul Carbone, CFO.

Clare will continue to oversee Dunkin' Brands' global information technology resources, and additionally, will now focus on developing the strategies that will drive the company's future success.

Clean, quiet and efficient are the benefits 99 Cents Only expects to derive from a switch to natural gas fueled vehicles at its main distribution center in California.

The extreme value retailer said it opened a fully operational compressed natural gas (CNG) filling station on site at the company's main distribution center in the Los Angeles suburb of City of Commerce. The move is the final step in the company's plan to adopt a green approach to a private fleet operation that serves 383 stores in California, Arizona, Nevada and Texas.

New York -- Toys “R” Us’ priorities for 2015 include advancing its mobile capabilities, improving its Babies “R” Us business and reducing costs in a drive to become more efficient, company executives said Tuesday during a media presentation in New York. The retailer will also continue to work on transforming its online and in-store customer experience, and debut two store prototypes this year, one for its namesake brand and the other for Babies, later this year.  

Minneapolis – Christopher & Banks Corp. on Tuesday swung to a profit of $32.2 million for the fourth quarter, after reporting a loss in the same period a year earlier.

Net sales totaled $98.0 million, as compared to $104.9 million for the year-ago period. During the quarter, the company operated an average of 7.0% fewer stores than during the comparable period last year, reflecting its store conversion program.

The retailer posted revenue of $98 million in the period.

City of Commerce, Calif. - 99 Cents Only Stores has opened an onsite fully operational compressed natural gas (CNG) filling station in the company's main distribution center. This is the final step in the company's plan in adopting a green approach to its private fleet operation.

The nation’s largest retailer of swimming pool supplies and equipment continued its march toward 1,000 units this month with five new locations in Florida and a new prototype near its Phoenix headquarters.

The privately held Leslie’s Poolmart chain opened four locations in Jacksonville and one in nearby St. Augustine, bringing its store count in Florida to 90 locations, or 10% of the company’s total store base of roughly 900 locations.

Ann Arbor, Mich. – It probably takes less to satisfy the average consumer than it does to satisfy Mick Jagger, but even still, consumers can’t seem to get any satisfaction these days. According to new data from the American Customer Satisfaction Index (ACSI), the national level of customer satisfaction dropped 0.5% to 75.2 in fourth quarter 2014.