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Data & Analytics

  • Report: Consumers spend $21 billion on video games

    Washington, D.C. – U.S. consumers spent more than $21 billion on video game content, hardware and accessories in 2013. According to a new report from the Entertainment Software Association (ESA), the trade association representing the U.S. video game industry, called “2014 Essential Facts about the Computer and Video Game Industry,” 181.3 million Americans play video games.

    Other findings from the report include:

    • 51% of U.S. households own a game console, and those that do own an average of two;

  • Mitchells aids customer engagement with ThoughtWorks

    Westport, Conn. – Luxury retailer Mitchells Family of Stores has selected ThoughtWorks to create the next generation of customer engagement experiences. ThoughtWorks delivered a customized technology platform that enables digital collaboration and interaction between the sales associates and their customers.  

  • Report: China fastest-growing POS market in Asia

    Franklin, Tenn. – China was the fastest-growing country in Asia during 2013 in terms of new POS terminal installed. According to a new report from IHL Group, “Asia/Pacific POS Terminal Study,” China had 12% year-over-year growth in year-over-year POS terminal installations.

    The Asia/Pacific region as a whole experienced 6.5% POS terminal growth. Other findings include that uncertainty about foreign ownership of retailers slowed POS growth in India to 8% and that Vietnam was the newest hot market for new POS devices.

  • Fashion Project partners with Neiman Marcus, Bergdorf Goodman

    Boston – Online clothing donation service Fashion Project is partnering with Neiman Marcus and Bergdorf Goodman to provide a personalized charitable clothing donation service for customers who participate in the InCircle loyalty program. All members, regardless of their annual spending, can utilize the White Glove Clothing Donation service to donate used luxury clothing, shoes, and accessories to a charity of their choice.

  • Under Armour opens specialty store in New York

    Baltimore - Under Armour opens its newest specialty retail location in the SoHo neighborhood of New York City on April 24. The SoHo Brand House is Under Armour's largest retail store to date and is the first store to feature Under Armour's Rowhouse Basement shop, where staff will provide private consultations to athletes, celebrities and VIP clientele in an intimate setting.

  • Report: Customer service drives retail paint sales

    Westlake Village, Calif. -- Paint retailers with well-trained staffers will drive a more positive purchase experience, this according to the J.D. Power 2014 Paint Satisfaction Study.

  • Walgreens teams with Coupons.com on Retailer iQ rollout

    Mountain View, Calif. -- Coupons.com Inc. announced that Walgreens has rolled out its Retailer iQ targeting and analytics platform in all 8,000 stores, designed to make the promotions and checkout experience digital, mobile and personalized.

  • Tractor Supply Co. posts strong Q1; on track to open 100+ stores this year

    Brentwood, Tenn. -- Tractor Supply Co. reported an 11% rise in profit for the quarter ended March 29, to $48.8 million from $44 million last year.

    Revenue rose 9% to $1.18 billion, and same-store sales increased 2.2% versus a 0.5% increase in the prior year period.

    For the full year, the company said it expects capital expenditures to range between $240 million and $250 million, including spending to support 102 to 106 new store openings and construction of the new Store Support Center to open in 2014.

     

  • Going out on top, Facebook CFO moves on

    The world’s largest social media network reported record first quarter results late Wednesday and CFO David Ebersman used the occasion to announce his departure.

  • Safeway sees uptick in sales in first quarter

    Safeway posted sales of $8.3 billion in the first quarter of 2014, representing an increase of 1%. The slight uptick in sales was primarily attributed to an identical-store sales (excluding fuel) increase of 1.8%, partly offset by lower fuel sales in 2014.

    The identical-store sales (excluding fuel) increase of 1.8% consists of a 1% increase in price per item and a 0.8% increase in volume. Safeway's share of sales in all outlet channels increased slightly, and sales to its most loyal households improved during the quarter.

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