Data & Analytics

Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age’s Customer Disruption newsletter provides a Q&A with the CEO of one of those companies in each issue. This time, the spotlight is on Arie Shpanya of Wiser.

What does your company do?

Seattle - Specialty vertical apparel retailer Tommy Bahama promotes relaxation with its brand image, but is not taking it easy when it comes to loss prevention (LP). Tommy Bahama has selected March Networks' comprehensive retail solution to gain faster, more robust LP capabilities, improve recovery and apprehension rates with higher-quality video evidence, and better safeguard customers and employees at 130 stores worldwide.

Washington, D.C. - The Retail Industry Leaders Association (RILA) is publicly supporting the Data Security and Breach Notification Act of 2015.

In advance of the Energy and Commerce Committee’s markup of the bill, RILA released a statement saying retail and grocery industries have long been in support of a federal data breach notification and data security law that sets a single national standard.

Alexandria, Va. - A majority of Americans say they are optimistic about the economy and low gas prices are driving the optimism. Overall, survey results released by the National Association of Convenience Stores (NACS) shows that 52% of Americans are optimistic about the economy, an eight-point jump from March.

Who hasn’t prematurely hit the send button on an email? However, when it happened to a JCPenney executive who disclosed first quarter same store sales to an analyst, it begs the larger question of why the pair were even having a conversation about sales with two weeks left in the quarter.

New York – Cyberattacks are becoming increasingly sophisticated, but that many criminals still rely decades-old techniques such as phishing and hacking.  According to the 2015 Verizon Data Breach Investigations Report, the bulk of the cyberattacks (70%) use a combination of these techniques and involve a secondary victim, adding complexity to a breach.

With Earth Day upon the retail industry all sorts of operators are touting accomplishments, including Staples where an impressive milestone demonstrates how a company can do well by doing good.

The company said it has collected more than 450 million ink and toner cartridges for recycling in the U.S. since 2005, averaging more than 60 million cartridges per year for the past four years. Through the cartridge recycling program, Staples has helped recover and recycle 234 million pounds of plastics and metals, diverting roughly the weight of 8,000 full garbage trucks from landfills.

New York -- Lower gas prices and an increase in the average age of U.S. cars on the road didn’t help Pep Boys’ performance in the fourth quarter, posted a wider loss in the fourth quarter. The auto parts chain had a loss of $26.7 million, compared to a loss of $3.33 million a year earlier. The latest results included a net charge of $12.4 million for write-downs and severance expenses.