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Data & Analytics

  • Survey: Consumers want to initiate social media interaction

    Jeffersonville, Ind. - Almost three-quarters (72%) of consumers only want to socially interact with a brand when they first comment on social media channels. Findings from a new customer survey from Accent Marketing Services LLC also show that 75% of Millennials find it helpful when other customers/followers respond to a question or comment posted on a brand’s social media channel, compared to 55% of Baby Boomers.

  • Survey: Screening uncovers resume lies

    Charlotte, N.C. – More than nine-in-10 (93%) retailers who have conducted background screening of job applicants have discovered lies on resumes. According to the 2014 HireRight Employee Screening Benchmark Report, 71% of retailers said background screening uncovers issues that would not have been otherwise found.

  • Bed, Bath and Beyond misses on Q1 profits, sales

    Union, N.J. – Bed, Bath and Beyond Inc. had a difficult first quarter of fiscal 2014, missing Wall Street estimates on both profits and sales. Net earnings fell 8% to $187.1 million, from $202.5 million in the same period a year earlier. Sales rose 2% to $2.66 billion from $2.61 billion, and same-store sales climbed 0.4%.

  • Adobe releases new personalization solution

    San Jose, Calif. – Adobe is releasing Adobe Target Premium, a new personalization solution that leverages predictive technology to deliver automated decisioning. Adobe Target Premium is part of the Adobe Marketing Cloud.

    Some of the new features include:

  • PizzaRev: Practice Makes Perfect

    In its PizzaRev case study series, CSA offers an insider’s look at the conception, initial rollout and growth of the southern California-based fast-casual concept PizzaRev. Likened to “the Chipotle of pizza,” this innovative chain lets customers choose from an artisanal array of toppings to craft their own pizzas very quickly in a high-end stone hearth oven.

  • Weather Trends: July 2014

    WTI expects July 2014 to trend similar to last year for the U.S. as a whole. The East will trend near normal or cooler than normal, while warmer than normal temperatures will be confined to the West. Overall, the peak of the summer is shaping up to be very similar to 2013 but with a few major timing differences. Unlike 2013, the hotter weather in 2014 will be back-end loaded in the month just as back-to-school shopping begins, which is a negative for early fall apparel, but favorable for clearing out summer inventory.

  • Finish Line delivers in first quarter

    The Finish Line is off to a strong start in fiscal 2015, according to chairman and CEO Glenn Lyon, who credited the company’s omnichannel efforts for its first-quarter success.

    The company reported consolidated net sales of $406.5 million, an increase of 15.8% over the prior year period. Comparable store sales increased 5%.

  • Michaels growth outlook underwhelms IPO investors

    New store growth, 13.4% operating margins and totally untapped e-commerce potential failed to impress would-be Michaels investors when the company returned to public ownership Friday, June 27.

  • PAI partners with credit union on ATM branding deal

    Payment Alliance International (PAI), a leading retail ATM solutions company, and OnPoint Community Credit Union have entered into an agreement to brand ATMs at all 72 Rite Aid pharmacies in Oregon.

    PAI will own and operate the ATMs, which will be outfitted with OnPoint Community Credit Union’s branding. OnPoint members will have surcharge-free access to cash at Oregon Rite Aid pharmacies beginning July.

  • Annie’s adds former Kimberly-Clark exec to board

    Annie's, a natural and organic food company, has added Robert W. Black, a senior adviser to the Boston Consulting Group and former group president of Kimberly-Clark Corporation, to its board of directors. Black will serve as chairman of the Annie's nominating/corporate governance committee.

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