Data & Analytics

King of Prussia, Pa. – Apparel retailer Lilly Pulitzer is looking to improve its omnichannel customer experience with a rollout of multiple solutions from Manhattan Associates Inc. The deployment will include Manhattan Associates POS, clienteling, store inventory management and tablet retailing applications.

By Mike Kercheval, International Council of Shopping Centers

As tens of thousands of retail real estate industry members head to Las Vegas for ICSC’s annual RECon event, I find myself reflecting on the evolution of the industry and the fundamental changes that will affect the shopping center business over the next five years.

New York -- Mother’s Day is turning into a goldmine for online retailers. Overall U.S. retail online sales for the week leading up to Mother's Day rose more than 15% compared to the same period last year, according to IBM Digital Analytics Benchmark. Mobile traffic accounted for 46.3% all online traffic, up more than 21% compared to last year. Mobile sales saw strong growth, up more than 43%, reaching over 24.4% of all online sales.
 

Fast-growing retailer shoes.com is on track to generate $300 million in sales after reporting a blockbuster first quarter.

In its first quarterly financial report since consolidating three online businesses under one platform, the company reported an increase in gross revenue of 89% to a record $60 million and a 129% increase in revenue from repeat customers. Gross profit margins remained robust at 44%.

By Gitte Amstrup Sandlykke, chief marketing Officer, Targit

The success or failure of any business in this crowded and complex marketplace comes down to whether business goals are met – maintaining customer loyalty is chief among them. However, many retailers are beginning to confuse loyalty with promotions, loyalty cards and awards, undermining brand equity rather than building stronger ties with their customers.

Seattle – Nordstrom Inc. missed Wall Street expectations with declining profit in the first quarter of fiscal 2015, although the department store retailer beat expectations for sales, aided by impressive e-commerce results.

Net earnings were $128 million, down 8% from $140 million the same quarter the prior year. The impact of the Trunk Club acquisition in August 2014 and ongoing entry into Canada reduced earnings.

Dollar General is making a difference in the lives of its customers and their communities with another massive donation to literacy programs.

The retailer’s Dollar General Literacy Foundation has awarded more than $5.8 million in grants to support adult, family and summer literacy programs to approximately 720 schools, nonprofits and literacy organizations across the 43 states Dollar General serves.

San Jose, Calif. – In one more sign the long-discussed eBay-PayPal split is really on its way, PayPal has announced it will trade on the Nasdaq stock exchange under the symbol “PYPL” once it is spun off from parent company eBay. PayPal was initially founded as an independent company in 1998 and joined eBay in 2002.

PayPal intends to become a platform for a world in which all commerce is performed digitally.