Data & Analytics

Montreal - Epicor Retail Solutions has officially launched as an independent company and new brand following its spin-off from Epicor Software Corp. The new company, called Aptos Inc., will focus on delivering a singular commerce platform for seamless customer experiences.

Pier 1 Imports reported same store sales growth for the first quarter, which the company’s CEO credited to the completion of an omnichannel transformation.

Membership buying club DirectBuy Inc. takes an unusual approach to retailing. It offers paid members the chance to directly purchase goods from manufacturers and wholesalers, without paying retail markup

So perhaps it is to be expected that 50-plus-store DirectBuy, which also offers online and in-home shopping options to its 250,000-plus members, approaches business intelligence (BI) a little differently, as well.

Texting and checking social media sites aren’t on any retailer’s job description for store level hourly positions, but those and other Internet-enabled activities are sapping the productivity of workers, according to a CareerBuilder study.

The study of 2,175 hiring and human resources managers didn’t look just at the retail industry, but who hasn’t been in a store and seen a smartphone obsessed employed distracted by their device to the detriment of customer service.

Fort Worth, Texas -- There was good news in Pier 1 Imports’ first quarter performance, including a 2% increase in same-store sales.

The retailer reported net income of $6.9 million for the quarter, ended May 30, down from $15.1 million in the year-ago period. Its results were in line with expectations.  

San Francisco - Petco is launching a new on-demand delivery service called PetcoNow, in partnership with Instacart. PetcoNow gives pet owners the ability order from  selection of approximately 13,000 Petco products, delivered directly to their door in as little as one hour.

Fast growing grocery delivery service Instacart is adding a value-oriented chain to its network of grocery stores.

The company announced it is teaming up with Smart & Final to allow customers in Los Angeles and the San Francisco Bay Area to choose from virtually any items carried at their local Smart & Final store and have them delivered in as little as one hour.

Prices on Instacart will match Smart & Final's everyday low in-store prices, excluding special offers.

Stores are once again the darlings of retail — even e-commerce pure plays are scrambling to establish brick-and-mortar locations, while established brands are busy exploring new ways to leverage their existing physical footprint. Many predicted that the store would survive — and indeed thrive — but few realized the full degree to which stores would become a coveted link within today’s customer-driven “commerce anywhere” shopping experience.