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Data & Analytics

  • Ross rolling, but holidays are worrisome

    Ross Stores didn’t let a surprisingly strong third quarter comp increase go to its head and maintained a cautious view of consumer spending.

    Sales at the company increased 8% to nearly $2.6 billion and same store sales increased 4%. Net income increased to $193 million, or 93 cents a share, from $172 million, or 80 cents a share.

  • Kohl’s honored with green power award from EPA

    MENOMONEE FALLS, Wisconsin - Kohl’s Department Stores has once again been recognized with a 2014 Sustained Excellence in Green Power Award from the U.S. Environmental Protection Agency. 

  • Study: Shoppers split on stores opening on Thanksgiving; 50% oppose it

    CINCINNATI - Americans are divided on the merits of shopping on Thanksgiving Day.  The latest LoyaltyOne research shows there are three kinds of American Thanksgiving Day shoppers:  50% who say all-day shopping hours on Thanksgiving Day are a bad idea; 33% who say stores being open all day Thanksgiving is a great idea that provides more time for holiday gift shopping and 17% who can’t make up their mind.

  • Survey: Amazon tops in online customer satisfaction

    New York - Amazon is once again tops in online customer satisfaction, but its leadership is eroding, according to a study by Answers.com, a provider of  cloud-based customer experience solutions. Amazon is down four points from its 2013 score of 84 (on a 100-point scale), and leads QVC.com and Netflix by just one point. 

  • Staples Q3 profit in line, sales top estimates; ups store closings

    Framingham, Mass. - Staples Inc. on Wednesday reported that its third quarter net income rose 60% to $216.8, in line with Wall Street expectations, amid signs that its reinvention strategy is starting to take hold.  

  • eMarketer: Key trends to watch this holiday season

    New York - Total retail sales in the United States  will rise 5% to reach $862 billion during November and December this year, according to the latest forecast from eMarketer.  Among the biggest trends to watch will be the acceleration in online sales, which are expected to grow at  16.6% year over year to reach $72.41 billion, or 8.4% of all retail purchases this holiday season. It’s a considerable uptick from 2013, when online sales totaled 7.6% of all holiday retail purchases.

  • Microsoft, Retail Realm partner on Dynamics solution

    Redmond, Wash. — Microsoft and Retail Realm are partnering to launch the Microsoft Dynamics Retail Essentials with Retail Realm product, which represents Microsoft's first major push into the SMB marketplace with a new solution. On new install, this retail-specific solution installs with the Retail Realm add-on embedded.    

  • BJ’s new Mastercard programs ups offerings

    New York — BJ's Wholesale Club’s Mastercard program ups the ante in the wholesale club credit card category. The new My BJ's Perks MasterCard will offer members 10 cents off per gallon of BJ's gas, up to 5% back on purchases in-club and at BJs.com, 2% back on eating out and non-BJ's gas purchases, and 1% back on purchases made everywhere else MasterCard is accepted.    

  • Survey: Most consumers won’t shop Black Friday or Cyber Monday

    New York — Most Americans won’t shop on either Black Friday or Cyber Monday this year. According to a new Bankrate.com survey of 1,000 consumers, only 28% of Americans plan to shop in a store on Black Friday.   

  • Hudson’s Bay Company names former Kohl’s exec as CIO

    Toronto — Hudson’s Bay Company announced the appointment of Jon K. Nordeen to the position of CIO, effective November 2014.
      Nordeen joins HBC with more than 25 years of information systems and management experience. Most recently, he served at Kohl’s Department Stores in several roles including executive VP merchandise planning, executive VP administration, and executive VP CIO.
     

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