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Data & Analytics

  • How Target is going 'click-and-mortar' this holiday

    Target is embarking on its most omnichannel holiday season ever with more services designed to add convenience and value for shoppers.

    In a new blog post and infographic posted on Target.com, the retailer details how the intersection between stores and mobile play a big role in the Target shopping experience: Nearly 25 percent of Target.com sales will be fulfilled by a store, either through Order Pickup or shipping from a store.

    Target recently introduced two new "click-and-mortar" features designed to improve the shopping experience.

  • Ahold/Delhaize firm up exec team

    Their merger isn’t expect to close until-mid 2016, but Ahold and Delhaize Group have named more senior executives to interesting new roles to lead the combined company.

    Ahold and Delhaize Group announced more members of the proposed executive committee of the combined company to be known as Ahold Delhaize. As previously announced in June, the proposed Ahold Delhaize management board consists of CEO Dick Boer, Deputy CEO and Chief Integration Officer Frans Muller, CFO Jeff Carr, COO Europe Pierre Bouchut, COO USA Kevin Holt, and COO USA James McCann.

  • California grocery chain to acquire 6 Haggen stores

    Gelson's Markets has won final approval to buy six Haggen properties in Southern California.

  • Utilizing Cloud Technology for Workforce Management: Q&A with Kronos’ Liz Moughan

    Retail cloud technology deployments have been getting a lot of attention lately. However, the most publicized retail uses of cloud technology tend to be flashy, front-end implementations.

    But the cloud is not just suited to running customer-facing systems. Cloud technology can also serve as an ideal platform for back-end systems and functions, such as workforce management, according to Liz Moughan, director, retail and hospitality practice group of workforce management software and services provider Kronos Inc.

  • Most shoppers will be hitting the (physical) shops on Black Friday

    More than half of all shoppers are planning to make holiday purchases over the Thanksgiving holiday period, according to a new report.

    The 2015 International Council of Shopping Centers Black Friday Shopping Study shows that 59% of shoppers plan to make a purchase at a physical store over the weekend (Thursday-Sunday).

    Surprisingly, Cyber Monday is shaping up to be the second-most popular day for in-store shopping – even though it’s a day normally associated with online activity. Overall, Americans plan to shop in-store on:

  • CFO Survey: Technology capital spending to drive 2016 financial plans

    Data security, systems upgrades and healthcare reform rank among the top concerns for corporate financial decision makers.

    That’s among the key findings of a survey by TD Bank, which also reveals that CFOs plan to significantly increase their company's capital spending in 2016. Respondents cited three main keys areas of capital spending for 2016: technology (58%), existing facilities (44%) and data security (41%.

  • Start-up looks to steer customers to purchases

    Plug and Play brings together retailers and start-ups that offer specific technology and expertise that can relieve merchants’ pain points. Chain Store Age offers a Q&A with the head of one of those start-ups, Wibe Wagemans, president of Palo Alto, California-based IndoorAtlas.

    What does your company do?

  • Tech Bytes: Three Ways SAP Makes Commerce a Community Event

    Seamless commerce is constantly evolving, and SAP is attempting to stay at the front of the curve with its new SAP Jam Communities with Commerce solution. The cloud-based customer engagement tool is natively built on the SAP Jam enterprise social collaboration platform, and also integrates with the SAP hybris commerce management platform.

    At a recent event in Boston, SAP explained how the new solution enables retailers to build community pages that support and drive seamless commerce. Here are three of the most innovative community page features.

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