Data & Analytics

London - J Sainsbury PLC is increasing transportation productivity through enhanced accuracy. Sixteen Sainsbury’s depots are using an integrated transport management system from Paragon Software, which integrates Paragon’s planning optimization with wireless communications to enhance the accuracy and execution of each day's complex transport plans.

Seattle – Net earnings rose 16% to $494.9 million in the second quarter of fiscal 2015 from $427 million a year earlier at Starbucks Corp. Cost of sales grew at a slower pace than extremely strong revenue growth, which helped boost profits.

Starbucks plans to open 1,650 net new stores globally during fiscal 2015. This includes 600 new stores in the Americas, half licensed; 200 new stores in Europe/Middle East/Africa, primarily licensed; and 850 new stores in China/Asia-Pacific, primarily licensed.

Hackensack, N.J. – Frequency of customer visits and customer delight are crucial indicators of customer loyalty. According to a new survey of 1,000 adult U.S. consumers from branding firm Strativity Group Inc., almost 40% of customers interact with their favorite company at least weekly.

Framingham, Mass. – Staples Inc. is a making a play to expand its copy and print business. The retailer has purchased Makr, an iOS app that enables people to design and print one-of-a-kind materials, and its parent company Happy; both based in Brooklyn, New York.

Makr is a design and print shop for iOS devices. With Makr, businesses design or upload logos to create custom branding materials such as business cards, t-shirts, or tote bags, and individuals can create items such as holiday cards and wedding invitations.

Cupertino, Calif. – Tech geeks rejoice: the Apple Watch from Apple Inc. is here. From a retail perspective, the device Apple Inc. calls “our most personal device yet” offers new ways to engage consumers, who are obtaining new ways to stay digitally connected.

In theory, the launch of a limited-time, 250-piece Lilly Pulitzer designer collection on Sunday, April 19 should have been a major coup for Target. Instead, it was a major disaster in marketing, CRM, and operations. By now, the story of how consumer demand for Lilly Pulitzer overwhelmed Target’s website and stores has been told many times. Let’s look at three lessons retailers (including Target) can learn from this experience.

Know Your Customer

Bentonville, Ark. -- Global responsibility and sustainability continue to be priorities for Wal-Mart Stores Inc.  The company filed its proxy statement ahead of its June 5 annual shareholders meeting, and also issued its annual report, and the 2015 Global Responsibility Report and Global Compliance Program Report.

The Global Responsibility Report outlined social and environmental work over the past year.  Accomplishments, according to the company, include:  

Sears Hometown and Outlet Stores is embracing its branding as “America’s Appliance Experts” with a refresh of seven stores in Arizona, among other states.

The store refresh includes a new product assortment, redesigned merchandising, new fixtures & signage, and comprehensive employee training, among other changes.