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CEO of discount department store chain going ‘undercover’ on popular TV show
A CEO who took over family business when he was 27 years old is the next retailer to be spotlighted on the CBS television show, “Undercover Boss.”
Sam Dushey heads up Shoppers World, a family-owned and -operated full-line discount department store chain headquartered in New York City. In his 10-year stint as CEO, Dushey has grown the business from eight stores to 40 locations across 11 states and up to $250 million in annual retail sales. Dushey is now looking expand the company to 500 stores.
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The impulse buy playbook: Breaking down the new rules of omnichannel
Social commerce is evolving, which means the omnichannel world is changing, too. Even the mere definition of omnichannel is in flux as the lines between commerce and communication blur and new platforms proliferate.
It’s been a slow evolution, with many attempts to perfect social commerce resulting in failure. Will consumers ever have a world where commerce is one with their social experience? Right now the experience is a lot like being at a party, talking with friends, only to be interrupted by an uninvited guest trying to sell you fabric softener.