Data & Analytics

Alexandria, Va. - A majority of Americans say they are optimistic about the economy and low gas prices are driving the optimism. Overall, survey results released by the National Association of Convenience Stores (NACS) shows that 52% of Americans are optimistic about the economy, an eight-point jump from March.

Orlando, Fla. - Olive Garden has entered into an agreement with Ziosk to begin the introduction of tabletop tablets in all of its restaurants nationwide. Olive Garden has been testing Ziosk in a select number of its restaurants since 2014, and the feedback from guests and servers has been positive.

Framingham, Mass. – Staples Inc. has collected 450 million ink and toner cartridges for recycling in the U.S. since 2005, averaging more than 60 million cartridges per year for the past four years. Through the cartridge recycling program, Staples has helped recover and recycle 234 million pounds of plastics and metals, diverting roughly the weight of 8,000 full garbage trucks from landfills.

Pittsburgh – As part of a wide-ranging fiscal update, Dick’s Sporting Goods Inc. is updating its fiscal 2017 sales target to $8.7 billion to $9 billion. The retailer also expects to open 135-150 namesake stores during the next three years, up from the 603 stores it operated at the end of 2014, focusing on new and underserved markets.  

Dick’s Sporting Goods plans to spend $850 million over the next three years to add as many as 150 stores while growing total sales to as much as $9 billion with e-commerce contributing more than $1 billion.

With Earth Day upon the retail industry all sorts of operators are touting accomplishments, including Staples where an impressive milestone demonstrates how a company can do well by doing good.

The company said it has collected more than 450 million ink and toner cartridges for recycling in the U.S. since 2005, averaging more than 60 million cartridges per year for the past four years. Through the cartridge recycling program, Staples has helped recover and recycle 234 million pounds of plastics and metals, diverting roughly the weight of 8,000 full garbage trucks from landfills.

Despite lower gas prices and an increase in the average age of U.S. cars on the road, Pep Boys posted a wider loss in the fourth quarter.

The auto parts chain had a loss of $26.7 million, or 50 cents a share, vs. a loss of $3.33 million, or 6 cents a share, a year earlier. The latest results included a net charge of $12.4 million for write-downs and severance expenses.

Who hasn’t prematurely hit the send button on an email? However, when it happened to a JCPenney executive who disclosed first quarter same store sales to an analyst, it begs the larger question of why the pair were even having a conversation about sales with two weeks left in the quarter.

Duluth, Ga. -- NCR Corporation announced that the Army and Air Force Exchange Service (AAFES) will replace 6,000 point-of-sale terminals with NCR RealPOS 72XRT systems. The new technology will replace non-NCR terminals in both its retail and food services locations, and will be maintained globally by NCR Services.

The Exchange provides quality goods and service at comparatively low prices to American armed forces families. It operates more than 3,100 facilities worldwide, in more than 30 countries, five U.S. territories and 50 states.

New technology innovations pop up in retail all the time. The Amazon Dash button made a splash on April Fools Day, and before the end of the month Apple Watch will offer consumers a whole new way to engage retailers.

Every time a new retail technology innovation rears its head, pundits proclaim that the whole consumer-retailer relationship will be instantly re-invented. And the relationship between consumers and retailers has changed dramatically since the introduction of e-commerce 20 years ago.