Data & Analytics

Wearable technology has a way to go before it becomes mainstream, but perhaps not as far as some observers think.  

Parents making back-to-school purchases are willing to open their wallets, if the price is right.   That’s according to a new study from digital savings platform RetailMeNot Inc., "Back-to-School Cheat Sheet: Consumer Trends and Insights for Retailers," back-to-school shoppers plan to spend an average of $273 per child, up from their anticipated spending of $246 in 2015.  

There are a limited number of retail apps a customer will use, and an app that is siloed has no chance of being one of them.   Cognizant of the need to ensure a shopping app is part of a larger, streamlined omnichannel environment, specialty online fashion retailer Bluefly is releasing a new app built on the Mozu commerce platform. With nearly 42% of its sales coming from mobile, Bluefly is offering several features designed to put the customer in the center of the shopping experience.  

The customer journey for The Yankee Candle Company Inc. has many potential steps, and the company is ensuring they are all connected and help bring shoppers closer to making a purchase.  

When it comes to shopping via mobile app, consumers favor one retailer above all others.   Not too surprisingly, Amazon.com’s general dominance of digital retailing extends to the mobile app arena. According to new data from SurveyMonkey Intelligence, Amazon has more than 30 million monthly active users (MAU) of its mobile app in the U.S. This means about one in 10 Americans uses the Amazon app every month.  

Ace Hardware Corp. is helping independent members of its retail cooperative manage increasingly complex labor regulations.   The hardware chain is leveraging the cloud-based Kronos Workforce Central suite of workforce management solutions. In addition to better management of rising labor law compliance requirements, Ace expects the deployment to also enable improvement of store productivity and increase of associate engagement.  

Just a few short years ago, many people predicted that physical stores would all be replaced by pure-play e-commerce sites.  By now, they thought, brick-and-mortar would be a thing of the past. Though we’ve seen some physical stores close, we’ve also seen some traditionally online retailers open storefronts. The demise of the physical store was greatly overestimated.   

Matt Powers, who formerly held a high-level real estate executive role at Walmart, is shifting professional gears.   Powers has joined real estate services firm JLL Inc. as an executive VP who will serve on the company’s Retail e-commerce Distribution (ReD) platform. He will help advise retailers on their distribution real estate strategies and implement solutions that help clients achieve their supply chain, e-commerce and omni-channel operational goals.