Data & Analytics

Since its launch in July, Jet.com is surpassing other retailers on gross merchandise value and doing a good job of building customer loyalty, according to Channeladvisor.

According to The Washington Post, Jet has had a 23% repeat buyer rate, better than the 17% seen at eBay and the 11% seen at Amazon during the same time period.

The term “omnichannel” has been bandied about so much that some feel it is simply a buzzword, but retailers are taking it seriously and working to implement omnichannel solutions and practices.

According to a new survey of executives at tier one and two retailers by digital technology provider Happiest Minds, 64% of retailers are putting an omnichannel strategy in place and there seems to be a widespread acknowledgement of omnichannel as a key strategy lever.

Chattanooga, Tenn. -- CBL & Associates Properties, announced the addition of Chris Bursch as VP – Information Technology and will be responsible for all areas of IT.

Bursh has more than 30 years of experience in IT Leadership within the financial services, and most recently, the pharmaceutical industry.

Prior to joining CBL Bursch owned an IT management consulting business and held various leadership positions within information technology in the Chattanooga area.  
 

Organized crime is on the rise — and it’s taking a heavy financial toll on the nation’s retailers.

Retailers on average report they lost $453,940 per $1 billion in annual sales over the past year due to organized crime, according to the National Retail Federation’s 11th annual Organized Retail Crime Survey, which put a $30 billion price tag on the problem.  

Today’s consumer is driven by an “I want it now” mentality, yet retailers are still not prepared to deliver. Reducing the time it takes an order to arrive at a customer’s home is every retailer’s objective, but while quicker fulfillment makes customers happy, it comes at a cost.

Toys”R”Us says a planned decrease in promotions led the retailer to report a drop in same store sales in the second quarter.

The retailer singled out declines in the baby, entertainment and seasonal categories as contributing to the comp drop as well.However new CEO Dave Brandon sounded a positive tone regarding the company’s profit potential.

Toys ”R” Us says a planned decrease in promotions led the retailer to report a drop in same-store sales in the second quarter.

The retailer singled out declines in the baby, entertainment and seasonal categories as contributing to the comp drop as well. However new CEO Dave Brandon sounded a positive tone regarding the company’s profit potential.

San Francisco – Marketers and consumers are both discovering mobile apps in a big way.

According to the second Mobile App Advertising Trends Report from marketing technology provider Kenshoo, marketers increased their investment in mobile apps 293% in June 2015, compared to the same period a year earlier.

This increased investment followed a 346% increase consumer mobile app installs and 32% increase in click-to-install rate.