Data & Analytics

Creating a true “commerce-meets-content” experience, PetSmart introduced a new website that complements its omnichannel efforts.   Reflecting feedback from shoppers, the new PetSmart site takes a fresh approach to pet supply shopping by featuring new services that streamline how its customers shop and receive desired merchandise. In addition to one-page checkout for example, shoppers can also choose from tailored delivery options, like recurring subscription-based shipping, scheduled delivery and same-day delivery. 

“Prediction is very difficult, especially if it's about the future," as Nils Bohr, the Nobel laureate physicist put it. But as the end of 2016 approaches, it’s useful to look forward and try to anticipate the cybersecurity trends that lie ahead, and to reflect on what’s happened over the past year, to see how accurate previous predictions were.    For 2016, our predicted cybersecurity threats included:  

Auditing your shipping invoices saves money. But just as importantly it yields valuable business intelligence through a rich depository of captured data that helps you make informed decisions as you improve operations.  

While Singles’ Day has morphed into the world’s biggest shopping extravaganza, the event’s allure may be losing some luster.  

LG Electronics is taking its LG Signature brand on the road, opening a pop-up at Santa Monica Place in Santa Monica, California, Nov. 8 through Nov. 13.   The LG Signature Gallery concept was officially launched in Manhattan’s Rockefeller Center earlier this fall. Similar to the New York City concept, the LG Signature pop-up structure on the West Coast is created entirely of LED panels on all four sides.   

Black Friday weekend is just around the corner. But as retailers remained focused on one-day sales, exclusive sneak peeks and door busters, they are missing the boat on a much more lucrative opportunity — Singles’ Day.  

Macerich’s tech-driven, HGTV-sponsored Santa Claus experience will be expanded to five properties in California, Chicago, and metro New York this Christmas season.   Kids can download an Elf-Ray Vision app to their smartphones—or used a provided tablet — to explore “Santa HQ” in 3D, take an Elfie Selfie to insert themselves in a customized holiday video, or test their gift-worthiness on the Naughty or Nice O’Meter. A 10,000-bulb synchronized light show at the attraction plays the Carol of the Bells.

Walmart is setting some lofty goals for itself on such critical issues as sustainability and job creation.    In remarks Friday at the Net Impact Conference, Walmart CEO Doug McMillon outlined a "new roadmap" that will guide the company’s role in society on critical issues during the next several years, and pointed to a “new era of trust and transparency.”