Data & Analytics

Study turns up surprising results about who likes to browse in-store
Cambridge, Mass. – It’s not only middle-aged women that like to browse retail stores.

Bucking demographic stereotypes that suggest men and millennials are more tech-oriented, it turns out both groups are more likely than other consumer groups to browse in-store.

At least that’s according to a new study from Adroit Digital, “Marketing to Millennials,” which found that 57% of millennials do the majority of their retail browsing in-store, close to the 61% of consumers 35 and older who are in-store browsers.
Tyco opens customer experience center for Walmart with simulated store environment
Bentonville, Ark. -- How important is Walmart to Tyco Retail Solutions Inc.? Important enough that Tyco has built a state-of-the-art facility dedicated to the giant retailer.

Located in Bentonville, Arkansas, the Walmart Retail Experience Center features a simulated retail environment and showroom where the retailer’s executives from around the globe will have access to resources and capabilities aligned to Walmart’s growing global footprint. It is Tyco’s first center built exclusively for one client.

Sherwin-Williams launches colorful omnichannel program

Cleveland – Sherwin-Williams is launching a colorful omnichannel program designed to ease the process of selecting paint colors. Called ColorSnap, it integrates online and offline tools and includes a new in-store display.
Best Buy beats Street in electrifying Q2

Minneapolis – For the second quarter in a row, Best Buy Co. Inc. beat Wall Street expectations for profit and revenue with large-screen TVs and mobile phones providing a major boost to its results.

Best Buy reported net income of $164 million in the second quarter of fiscal 2016, up 12% from $146 million the same period the previous fiscal year.
The Children’s Place has rough Q2

Secaucus, N.J. – Specialty apparel retailer The Children’s Place Inc. saw its net loss grow and net sales drop in a difficult second quarter of fiscal 2015.

Net loss increased to $13.7 million, from $10.7 million in the same quarter a year earlier.

Higher selling, general and administrative (SG&A) expenses, as well as several non-recurring items including legal fees, impairment charges and restructuring costs, helped push The Children’s Place further into the red.
DSW meets Q2 profit, misses sales

Columbus, Ohio – DSW Inc. met Wall Street expectations for profit but did not grow revenues as much as projected during a mixed second quarter of fiscal 2015.

Costs and expenses increased at a slower rate than sales, allowing net income to improve 9% to $37.61 million, from $34.33 million in the prior year period. Net sales increased 7% to $627.2 million, from $587.1 million. Same-store sales rose 1.8%.

Mike MacDonald, president and CEO, also attributed rising profits to merchandise selling strategy.
10 Tactics to Improve the Shopper Experience

An altered retail landscape and new consumer are remaking the shopper journey and path-to-purchase. Here are 10 tactics to improve the shopper experience that every retailer needs to know:

1. Bridge the online to offline experience: Expectations are high; online shoppers seek a personalized and efficient experience. Customers now expect price consistency across channels, the ability to buy online and pick up or return in store and a range of payment options.
Best Buy is winning again

Recent turmoil in the stock market hasn’t dimmed Best Buy’s outlook for the third quarter while the release of better than expected second quarter results has validated the company’s strategy, according to CEO Hubert Joly.

Strength in categories such as major appliances, large screen televisions and mobile phones, offset by weak tablet sales, helped Best Buy achieve a 2.7% domestic same store sales increase and pushed revenues up 3.9% to $7.9 billion during the second quarter ended August 1. Online comparable sales increased 17%.
DSW's new strategy pays off in second quarter

DSW says its investments in becoming a more “customer-centric” company are paying off, as the retailer reported sales and earnings growth in the second quarter.
Target to pay millions in hiring discrimination case

Target Corp. has agreed to pay $2.8 million to resolve a hiring discrimination claim filed by the U.S. Equal Employment Opportunity Commission.
The Children's Place no longer the place for shoppers?

Traffic problems and increased discounts led specialty apparel retailer The Children’s Place Inc.
Picking paint is now a snap at Sherwin-Williams

Sherwin-Williams is launching a new omnichannel tool designed to radically simplify how customers pick a paint color.

ColorSnap is a comprehensive system with an in-store display that helps customers select colors -- in 60% less time than with the previous display, according to in-store testing conducted by Sherwin-Williams. ColorSnap will also be available for iPhone, iPad, Android and online, allowing customers to scan each take-home color chip for instant access to inspirational room scenes.