Data & Analytics

Purchase, N.Y. -- As part of the 2013 launch of a commitment to responsible retailing, the Stop & Shop Supermarket Co. LLC is making efforts that reduce waste in stores and improve efficiencies in energy uses in both new and existing stores.

By 2020, the company has set a goal of getting to "zero waste," diverting 90% of waste going to landfills and incinerations through the expansion of its organic recycling program and new opportunities for recycling cardboard, plastic, paper, and single stream recycling.

Waban, Mass. -- Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers. Sam's Club and Amazon.com continue their reign as the highest-rated retailers for the third straight year, each earning an "excellent" rating.

New York -- The Deloitte Consumer Spending Index remained flat in February 2014, showing only a marginal change. The Index tracks consumer cash flow as an indicator of future consumer spending.

The Index, which comprises four components, tax burden, initial unemployment claims, real wages and real home prices, ticked down slightly to 3.9 from 4.0 last month. Highlights of the Index include:

Tax Burden: The tax rate stayed at 11.8%, consistent with recent months.

By Dave Richards, Accenture

We shop almost every day – picking something up at the drug store or buying lunch, clothes shopping or getting groceries, looking for a gift or checking out a promotion – and we are doing this on the way to work, at work, at night while watching TV, online, at a store and increasingly across mobile devices. There is one thing that unites consumers in all of these instances: we expect the experience to be unified, personalized, constant, connected and, above all, seamless.
 

A little more than a week since the Men's Wearhouse confirmed plans to acquire Jos. A. Bank, it is launching an omnichannel inventory program giving customers access to merchandise within its distribution center and its more than 900 retail locations from one spot.  

Fremont, Calif. -- Men's Wearhouse is launching its omni-channel inventory program, which gives customers visibility and access to all merchandise within the company's distribution center and its 900-plus retail locations from one location. Now, regardless of whether a customer is shopping in a single store or online, they can see all merchandise available to them throughout the company and pick up any item at the store of their choosing.

San Diego – Nine-in-10 (91%) women conduct online research prior to making a purchase, and 92% are willing to pay more for competing products that receive positive online reviews. A new consumer survey from Interactions, “Retail Perceptions - The Power of Persuasion,” also found that 30% of women use a mobile device to conduct research and 37% of mobile users say they conduct research during their shopping trip.

Tiffany & Co. has appointed Ralph Nicoletti as its next EVP and CFO, effective April 2. He steps into the CFO role following current chief operating officer and CFO James N. Fernandez’s plans to retire in July.

Nicoletti will be based in New York and responsible for the company’s worldwide financial functions and information technology. He will report to chairman and CEO Michael J. Kowalski