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Data & Analytics

  • All Data Leads to the Customer

    Workforce management data, such as time and attendance and payroll, is generally seen as information pertaining to the back end of retail operations. Managing employees is an activity that generally does not involve front-end customer interaction and data generated from this activity is usually siloed from the data retailers use to help guide their customer-facing activities.

  • Survey: More than half of Americans prefer general purpose gift cards

    New York – More than half of Americans (53%) prefer general purpose gift cards as opposed to branded gift cards. In addition, new survey data from Bankrate.com shows that almost two in three Americans have given a gift card, and more than three in four have received one.

    The most common value of gift cards, both given and received, is between $25 and $50. People older than 65 and those between 18 and 29 years old are the least likely to give a gift card. As income level increases, Americans are more likely to give and receive gift cards.

  • Retailers anticipate boost in Black Friday sales

    Retailers anticipate a 3.1% increase in sales on Black Friday this year, mirroring their projections from last year. However, a new a survey of top retail chief marketing officers by BDO USA shows that retailers have moderated their expectations for growth in Cyber Monday sales, predicting that sales will grow by 3.7% this year, down slightly from last year’s sunnier 4.3% growth projection.

  • Shop It To Me releases iPhone app

    San Francisco – Free digital personal shopping assistant Shop It To Me has released an iPhone app. This makes Shop It To Me, previously available via Internet and e-mail, available to smartphone users.

    Shop It To Me searches more than 100 online department stores and specialty retailers to uncover sales on items that exactly match each shopper's preferences. Relevant sale items are compiled into a single email and delivered to the shopper, who can click through to a retailer to make the purchase.

  • Bon-Ton upgrades its collaborative supply chain solution

    Bon-Ton is looking to upgrade its supply chain solution and is turning to technology provider ecVision to help the company improve the existing platform it uses.

    Seven years ago, Bon-Ton implemented ecVision's solutions for vendor management, PO integration and production and shipment tracking for its international orders. The company is ready for an upgrade, however, so it can efficiently deal with the more than 100,000 SKUs which are sourced and delivered to stores around the country.

  • Kroger offers various ways to help the needy during the holidays

    Cincinnati — To supply families in need with fresh food this holiday season, Kroger customers and associates will be able to purchase pre-filled bags and boxes of food to be added to collection barrels.

  • Class action suit filed against Tile Shop

    Plymouth, Minn. -- The Shareholders Foundation, Inc. has filed a lawsuit on behalf of certain purchasers of Tile Shop common stock over alleged violations of federal securities laws in connection with certain allegedly false and misleading statements made between August 22, 2012 and November 13, 2013. The plaintiff alleges that the defendants failed to disclose that one of its largest suppliers, Beijing Pingxiu, is an undisclosed related company secretly controlled by Fumitake Nishi, the brother-in-law of the company's CEO and a Tile Shop employee.

  • Toys ‘R’ Us looks to get a Black Friday sales boost

    Toys “R” Us has enlisted Eyeview, a leading provider of personalized digital video advertising solutions for brand marketers, to help the retailer promote Black Friday deals, boost foot traffic and ultimately increase sales.

    The solution, called the Black Friday Booster, enables retailers to deliver thousands of personalized, hyper-local targeted video ads, customized by individual customer preferences and local store deals.

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