Data & Analytics

Hennes & Mauritz AB (H&M) is going green for its first store in Lower Manhattan.

The retailer will open a 25,000-sq.-ft. store at Westfield World Trade Center, set to open in spring 2016. It will be H&M’s 17th location in New York City, and its first U.S. store to apply for LEED (Leadership in Energy & Environmental Design) certification.

Despite a few hiccups with site availability, Cyber Week 2015 on the whole was a huge success for the retail industry and bodes well for the remainder of the holiday season.

According to data from Adobe, from Thanksgiving Day through Cyber Monday, consumers spent $11 billion online. This marked a 15% increase from Cyber Week in 2014 and represented 30% of a total $39.5 billion in November online sales. Adobe predicts consumers will spend $1 billion a day online every day from Dec. 1- Dec. 18.

The Home Depot Inc. has reached a contingent settlement with MasterCard International Inc. over the home improvement giant's massive 2014 data breach, according to a new report. The Atlanta Business Journal says that while a contingent deal with MasterCard International appears to have been reached, other financial institutions suing the retailer say they want more information. [Atlanta Business Journal]

Despite significant investments by many retailers, U.S. consumers are unsatisfied with the levels of customer service offered this holiday season.

According to the new 2015 Retail Holiday Customer Experience study from customer engagement solutions provider Eptica, 35% of consumers are unhappy with the online experience. This figure rises to 40% in store.

Harry Rosen, Inc., a 17-store, Toronto-based luxury menswear retailer, is making the back-end effort to offer a front-end omnichannel experience.

Harry Rosen has chosen the Jesta I.S. Omnichannel Retail Suite, including merchandising, planning, distribution, POS and mobile POS, financials and business intelligence. The retailer expects to centralize its operations on the Jesta I.S. Vision Suite, bringing the entire company onto a single, integrated retail platform.

Wisconsin-based, 21-store grocery retailer Festival Foods takes food safety so seriously that it no longer thinks about it.

That’s because Festival Foods has chosen the food safety platform from ReposiTrak to automatically manage regulatory and business documentation compliance within its supply chain.

Strong sales at Maurices and Lane Bryant weren’t enough to lift Ascena in the first quarter, as the company reported a decrease in comps.

For the period ended Oct. 24, the company reported a net loss of 10 cents per diluted share compared to net income of 32 cents per diluted share in the same period of fiscal 2015. The company blamed the decrease on transaction costs related to the acquisition of Ann Inc., which closed during the first quarter fof fiscal 2016. Comps dropped 3% in the first quarter.

It’s no wonder so many shoppers were not impressed with some of the big holiday deals being offered by big retailers this past week.

Target Corp. has tentatively reached another milestone in its continuing efforts to remediate financial losses caused by its massive 2013 data breach.

According to multiple media reports, Target has reached a settlement with MasterCard Inc. and a number of issuing banks. In papers filed in federal court in Minneapolis, Target said it would reimburse a total of $39 million in the settlement. That figure would include about $20 million for issuing banks not covered in other class action suits against Target and about $19 million to the MasterCard Account Data Compromise program.

In-store sales declines over Black Friday weekend had many analysts buzzing about the future of brick and mortar. But an expert in store traffic cautioned that the declines should be taken with a grain of salt.

“It’s important to view the decrease in context,” said Bill Martin, founder, ShopperTrak.

Martin noted that where are several contributing factors, including fewer available store hours on Thanksgiving Day and a later Hanukah that is anticipated to push sales into December.