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Data & Analytics

  • Study: Payment to get personal

    A new study from Juniper Research has found that the increased rollout of contactless payment services using fingerprint scanners will push the number of biometrically authenticated transactions to nearly 5 billion by 2019, up from less than 130 million this year.

    The research observed that at present, only two services, Apple Pay and Samsung, used fingerprint scanners for authentication, with availability currently limited to the U.S. and U.K. for the former, and the U.S. and South Korea for the latter.

  • First Data offering more ways to pay

    E-commerce and payment solutions provider First Data is in a new partnership with a financial services company led by a PayPal co-founder that is said to increase average order values by as much at 80%, and conversion rates by more than 20%.

  • Walmart kiosks to offer health assessments and rewards

    Walmart is launching a new initiative with InComm and Pursuant Health that allows health plans to promote health risk assessments at kiosks in Walmart stores.

    InComm, a leading prepaid product and transaction services company, and Pursuant Health (formerly SoloHealth) announced the partnership at the 2015 Money 2020 Conference in Las Vegas.

  • SAP Retail Forum: Target, Loblaw keep up with changing customer needs

    Two leading retailers highlighted different aspects of their digital customer experience efforts at the recent SAP Retail Forum in Miami.

    Keri Stelle, director, Target Technology Services, said Target Corp. is trying to modify its entire corporate culture to respond to changing needs of the new digital customer in a session titled, “Who is the Evolving Target Guest?”

    “It’s not just about Mom anymore,” said Stelle. “Today, the entire family wields influence over the retail purchase.”

  • Walmart kiosks to offer health assessments and rewards with new partnership

    Walmart is launching a new initiative with InComm and Pursuant Health that allows health plans to promote health risk assessments at kiosks in Walmart stores.

    InComm, a leading prepaid product and transaction services company, and Pursuant Health (formerly SoloHealth) announced the partnership at the 2015 Money 2020 Conference in Las Vegas.

  • How Target, Loblaw keep up with the connected consumer

    Two leading retailers highlighted different aspects of their digital customer experience efforts at the recent SAP Retail Forum in Miami.

    Keri Stelle, director, Target Technology Services, said Target Corp. is trying to modify its entire corporate culture to respond to changing needs of the new digital customer in a session titled, “Who is the Evolving Target Guest?”

    “It’s not just about Mom anymore,” said Stelle. “Today, the entire family wields influence over the retail purchase.”

  • Moms migrating more of their purchases to mobile

    Moms are now much more likely than ever to complete a purchase via mobile, rather than simply using their devices to compare prices and find coupons.

    According to a new infographic from pregnancy and parenting website BabyCenter, in just one year, there has been a 33% increase in moms using their smartphones for making actual purchases. Sixty-four percent of moms say they had completed a purchase via mobile in the last month, in comparison to 48% who said the same in 2014.

  • Facebook purchases tend to be made via mobile

    Purchases made via Facebook advertisements are more frequently occurring via mobile device.

    According to new data released by the Facebook IQ marketing insights division, three in 10 purchase conversions from Facebook ads between January and May 2015 took place on a mobile device (24% on a phone, 6% on a tablet). During that same period, the frequency of mobile purchases increased 35%, according to Facebook IQ’s latest internal analysis.

  • Why retailers should know about Twitter 'moments'

    It won’t impact retailers’ bottom line as much as the new Buy Now button, but Twitter is continuing its evolution into more of a sales-oriented digital platform.

    Twitter is testing a new feature called “Promoted Moments,” which builds on its Moments offering that was launched at the beginning of October. Twitter Moments allows users to click on a special tab and view a curated list of stories considered to be the “best” on Twitter.

  • Kohl’s kicks 'greatness' up a notch, plans new stores

    Kohl’s is in growth mode when it comes to the retailer’s store base.

    Next year, Kohl’s plans to open five to 10 new stores in a smaller 35,000-sq.-ft. prototype, aimed at underserved areas. Kohl’s also plans to open 10 to 15 stores dedicated to its proprietary Fila brand in outlet malls across the country. Additionally, the retailer will open two more Off-Aisle by Kohl’s off-price locations in 2016.

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