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Data & Analytics

  • Instagram program zooms in on social commerce

    Visual social media network Instagram is taking a new step toward becoming a platform for commerce.

    Instagram has launched a new program called Instagram Partners that is designed to help companies advertise on the social network. Each certified partner must have expertise in at least one of three defined areas: ad tech (buying and selling ads at scale), community management (managing comments and gaining consumer insights), and content marketing (sourcing and delivering content at scale).

  • Local New York market partners with Instacart

    Westside Market, a local New York City grocery retailer, is partnering with Instacart for delivery to the Upper West Side neighborhood.

    Instacart customers on the Upper West Side will now have access to an assortment of Westside Market items, all delivered in as soon as one hour. Instacart will deliver from a select Westside Market location to start (110th Street and Broadway), and Instacart prices are the same as Westside Market's in-store prices. Westside Market has five stores in all.

  • Survey: Retailers see need for innovation spending

    Retailers are feeling confident about their overall financial situations, but less so about omnichannel investment.

    This is a main finding from the 7th annual CIT Group Retail Outlook study conducted among 250 senior middle-market retail executives by Harris Poll. Although respondents are generally projecting growing sales and revenue, many feel significant investment toward innovation in an omnichannel strategy -- including website, mobile and social media channels -- will be needed to remain competitive.

  • True Value dives deeper into rewards

    When Blake Fohl addressed the True Value Company’s retailers at the co-op’s most recent Reunion in Chicago, he let them in on a secret: The True Value Rewards program had gone “in-house.”

  • J.C. Penney comps up 6.4% amid legal settlement

    J.C. Penney says the company's third quarter results will "exceed expectations" despite a $50 million settlement charge to settle a false advertising class action lawsuit.

    The company announced Wednesday that it has reached an agreement to settle a false advertising class action lawsuit brought on behalf of California customers who purchased certain J.C. Penney private or exclusive branded products.

  • Singles Day is singular triumph for Alibaba

    Of all the celebrants of China’s annual “Singles Day” Nov. 11 holiday, Alibaba Group Holding Ltd. was probably the happiest.

    By midnight Nov. 11 China time (which is ahead of all U.S. time zones), Alibaba estimated it had settled about $14.34 billion in gross merchandise volume (GMV) through its Alipay payment platform on its China and international retail marketplaces.

  • JCPenney comps up 6.4% amid legal settlement

    JCPenney says the company's third quarter results will "exceed expectations" despite a $50 million settlement charge to settle a false advertising class action lawsuit. 

    The company announced Wednesday that it has reached an agreement to settle a false advertising class action lawsuit brought on behalf of California customers who purchased certain JCPenney private or exclusive branded products.

  • American Apparel still on the slide

    American Apparel’s preliminary results for its third quarter are not looking very good.

  • Happy Singles Day: China is open for business

    For merchants looking to sustainably grow their revenue and future-proof their business in an ever-increasing competitive landscape, there is almost no better decision they can make than expanding beyond their domestic market.

  • The logistics of a store remodel

    Store remodels can yield big results, according to Atlas Logistics, with a 7% to 10% increase in sales to existing customers.

    It’s recommended that a complete store remodel occur every five to seven years to keep things current. And such remodels can yield big results in terms of increasing sales, according to Atlas Logistics.

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