Data & Analytics

James Rhee is a tech-savvy numbers and operations guy, but the private equity investor-turned retailer relied on more than business smarts and technology to help revive Ashley Stewart. Realizing that the plus-size brand inspired a deep love among its customers, he developed a core strategy of kindness and loyalty, a strategy that recognized Ashley Stewart represented respect, community and joy to its shoppers.

User data from Pinterest shows that more than one-in-three of its 100 million global users are millennials. In addition, 79% of millennial Pinterest users say the platform is a “guide to life and is a place to teach me how to do things,” compared with 71% of all Pinterest monthly users.

Other notable millennial-related findings include:

With the retail environment changing so rapidly today, and technology impacting everything a store does, the role of the chief financial officer has become more important than ever.

When I started recruiting in 1990, the business was much simpler — we hired retail executives based on a linear skillset, and departments operated in individual silos. Today, it is much more complex, as the C-suite works in collaboration to keep up with an increasingly savvy consumer.

So, what then do you look for in a CFO today?

Fully interactive, cloud-based digital displays help enhance the customer experience and give businesses a boost at TurnStyle, the new retail/dining center at the Columbus Circle subway station in Manhattan.

The installation marks the first retail application of the On Smart Media platform, from Outfront Media. The platform allows retailers and advertising partners to deliver contextual messages in real-time.

Amazon.com Inc. swung from loss to profit and significantly boosted net sales during a first quarter that topped analysts expectations.

The world’s largest online retailer reported better-than-expected net income of $513 million, compared to a net loss of $57 million in the first quarter of fiscal 2015.

Expect the 365 by Whole Foods Market store format to look much different than the traditional Whole Foods store.

The concept, debuting in late May in Los Angeles, will feature a no-frills design, low fixtures and all-digital price tags, reported Business Insider, which was given a sneak peak of the format.

To see renderings of 365 and learn more about its details, click here.

Industry veteran Jill Standish, senior managing director of retailer for Accenture Consulting, recently spoke with Chain Store Age about what she sees as some of the biggest IT-related trends facing the industry. Here is her take on the trends:

Retailers who can get consumers to generate social and online content about them have a decided competitive edge.

According to the new “CGC Index” from social marketing technology provider Bazaarvoice, consumer-generated content (CGC), or digital content that people create about a product or service they have experienced, used, purchased, or considered, can have a significant impact on retailer performance.

Whatever you may have been doing at age 17, it was likely less impressive than launching a new e-commerce/ social media platform aimed at sneaker aficionados.

But that’s just what New York-based 17-year-old sneaker enthusiast Anthony Debrantt has done, founding a new online and mobile marketplace called Sneakmart. The site has offers hundreds of thousands of new and used sneakers, including major brands.

Walmart is looking for innovative technology ideas – and casting a wide net to find them.

The discount retailer is launching a “Technology Open Call” aimed at retail technology start-ups. Walmart will consider technology spanning all of retail, including capabilities around the store shopping experience, associate experience, logistics, big data, security and/or social media.