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Data & Analytics

  • The Future of Bricks-and-Mortar in a Turbulent Retail Environment

    Retail has reached a tipping point. Omnichannel shopping is no longer the “new thing” — it is THE THING. Demographics and technology have permanently altered consumer behavior, and retailers have felt the impact in an unprecedented manner.   In today’s environment, proactive management of the store portfolio is not an option—companies must actively pursue a forward-looking, dynamic, and data-centric approach to design the optimal store portfolio to ensure ongoing viability.  

  • Fast-growing discount grocer expands analytics capabilities

    Aldi has extended its partnership with Nielsen to gain more shopper and advertising effectiveness insight.    Nielsen and Aldi announced an expanded multi-year relationship for integrated analytics data around shopper panel, custom retail analytics and advertising effectiveness. Under the agreement, Nielsen will be Aldi's preferred data and analytics provider, covering the chains' nearly 1,700 stores in 35 states across the U.S.  

  • Chinese e-commerce giant in joint venture with Marriott

    Alibaba Group Holding is expanding its online travel footprint.  

  • Former Walmart, Microsoft exec joins Albertsons

    One of the nation's leading supermarket executives has tapped a retail and digital veteran to join its team.    Albertsons Companies appointed Kevin Turner, former COO at Microsoft, as vice chairman of the board of managers of AB Acquisition, its direct parent. Turned has also been named senior advisor to Albertsons chairman and CEO, Bob Miller.  

  • Study: Even mature retailers miss the mark on unified commerce

    Despite retailers’ efforts to deliver sophisticated shopping experiences, crucial gaps between digital and in-store touchpoints still exist.   That's according to “The State of Omnichannel Commerce: A Mystery Shopping Study.” The report, from Kibo, assessed the personalization and omnichannel sophistication across 30 popular and growing retailers’ desktop, mobile and in-store buying touchpoints.   

  • Can Retailers Keep Employees’ Contact Information Private?

    Retailers sued in class or representative actions for alleged wage-and-hour violations often object to discovery requests that seek the contact information (names, addresses, etc.) of their employees — the rationale being that such information is private and burdensome to collect and should not be disclosed unless there is reason to believe that the alleged unlawful practices occurred in locations other than just the named plaintiff’s store.  

  • Retail jobs dip slightly in July

    The retail industry lost jobs in July.   Retail industry employment declined slightly in July, decreasing 1,700 jobs from June, according to the National Retail Federation. On a three-month average, retail jobs have decreased by 4,200 jobs as calculated by NRF. (The numbers exclude automobile dealers, gasoline stations and restaurants.) On a positive note, the economy overall saw gains of 209,000 jobs in July, exceeding growth expectations for the month.  

  • FedEx pivots in holiday shipping charges — except in some instances

    FedEx is giving its customers an early holiday gift — while taking a stab at its rival UPS.   The delivery service announced that it will forego additional surcharges on deliveries this holiday season — unless packages require additional handling, are oversized or unauthorized. FedEx made the decision based on the growing volume of large packages moving through the FedEx Ground network during the holidays.   
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