Data & Analytics

Nearly all shoppers will be shopping a variety of channels this holiday season.   Ninety-six percent of shoppers plan to make a purchase from a retailer who has both a physical and an online presence, with 40% of them buying online and picking up in-store, according to a report by the International Council of Shopping Centers. And 81% of those shoppers plan to make additional purchases when collecting their item(s).  

Visual content has made H&M, Topshop/Topman Forever21 the most successful social media brands in the competitive fast-fashion industry.   This was according to data from visual content performance platform ShareIQ. The analysis digs into the data for the first three quarters of 2017 among the top brands in the fast-fashion category in the United States: H&M, Forever21, Uniqlo, Gap, Old Navy, Topshop/Topman, Zara, Mango and American Apparel.  

The continued popularity and development of town centers and lifestyle centers have made it clear that retailers can no longer go it alone. They must co-exist in a symbiotic live-work-play environment, and that means they must also co-exist with the different demands and cost structures of residential and office spaces.  

Albertsons Cos. has become the first national grocery retailer to acquire a prepared-meals company.   The nation's second largest supermarket chain is acquiring online meal company Plated in a deal that is expected to close later this month. The move taps into Americans' growing demand for meal delivery services and also shores up Albertsons' defenses against Amazon, which has become a key player in grocery with its acquisition of Whole Foods Market.    

Walmart is bucking the holiday hiring trend again this year.    Unlike other competitors that are hiring thousands of temporary workers to service shoppers during the holiday season, the discount giant plans to offer extra hours to its current associates. These shifts will staff traditional roles like cashier and stocker, and newly created technology-empowered positions, such as personal shoppers and Pickup associates, according to Walmart.  

To work in retail is to accept the inevitability of déjà vu. But what returns is often never quite the same, as can be seen in the current struggle by many shopping malls to generate enough traffic to remain viable. Let me take you back to the days of my initiation to retail in New Orleans (site of next week’s National Retail Tenants Association conference), when malls began rising in former fields and woodlands and store owners in all regions struggled to manage the change.  

Amazon is giving Hilton Honors members a new way to redeem their points.    The global hospitality company is joining Amazon’s Shop With Points program, a move that will enable Hilton Honors members to redeem their loyalty points for purchases on Amazon. Hilton is the first hotel brand to join Amazon’s program.