Data & Analytics

Chicago -- Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.

The survey examined consumer self-service checkout (SSK) adoption and preferences among brick-and-mortar retailers, focusing on SSK experiences, and evaluating convenience, challenges and desired improvements.

Research highlights include:

Oakville, Canada - Tim Hortons has released its fifth annual Sustainability and Responsibility Report, highlighting the company's 2014 performance results. Key accomplishments in 2014 include:

• Introduced Calorie Aware menu boards across Canada to highlight breakfast products under 350 calories.

• Increased the number of farmers who participated in the Tim Hortons Coffee Partnership Projects to a total of 4,830 farmers.

New York – Retailers who offer or are considering offering online grocery shopping may be on the right track. One-quarter of 30,000 online global respondents surveyed in the new Nielsen Global E-commerce and the New Retail Surv say they are already ordering grocery products online for home delivery and more than half (55%) are willing to use it in the future.

El Segundo, Calif. – Big 5 Sporting Goods Corp. kicked off fiscal 2015 with a strong performance in the first quarter. Net income grew 6% year-over-year to $2.3 million from $2.1 million, and would have grown more if not for increased expenses relating to wages and benefits, new stores, and a legal settlement.

Big 5 plans to open approximately 10 net new stores in fiscal 2015, including three in the second quarter.

Net sales climbed 5% to $243.6 million from $231.3 million, aided by a 3.9% increase in same-store sales.

Seattle – Amazon.com is launching yet another new marketplace. Amazon Business provides access to hundreds of millions of products, as well as business-only selection and pricing.

Amazon Business customers will also receive free two-day shipping on tens of millions of eligible items, multi-user business accounts, custom spending approval workflows, integration with third-party procurement solutions, automated tracking of tax exemptions, dedicated customer support, order tracking, and corporate credit options.

Melbourne, Australia – Vertical Australian luggage retailer Crumpler has selected Raymark's cloud-based store management software suite for deployment in its stores worldwide. The software initiative is aimed at supporting Crumpler's international growth, improving the omnichannel customer experience and modernizing IT operations.

Coppell, Texas – Higher selling, general and administrative (SG&A expenses) helped drive down net income at The Container Store Inc. during the fourth quarter of fiscal 2014, and the retailer expects open nine new stores and relocate one store during fiscal 2015. The Container Store reported net income of $13 million, down 29% from $18.3 million in the same quarter the prior year.

Net sales totaled $224.26 million, up 3% from $216.82 million. Same-store sales dropped 0.8%.

Minneapolis – Net earnings at Supervalu Inc. fell 14% to $36 million in the fourth quarter of fiscal 2014 from $42 million in the identical period a year earlier. Higher selling and administrative expenses, including store closure and benefit costs, helped reduce profits.