Data & Analytics

Sales of gift cards in 2013 are expected to surpass $118 billion in sales, an 8% increase from 2012. CEB Tower Report research suggests that the widespread adoption of e-gifting, which experienced rapid growth from $300 million in 2012 to a predicted $3 billion in 2013, will provide scale for continued industry gains through 2016.

In addition, open network branded cards grew from $41 billion to $44 billion, retailer card volume grew from $36 billion to $39 billion, and restaurant and miscellaneous segments held flat at $19 billion and $13 billion, respectively.

New York - Nearly four-in-10 Americans (38%) plan to spend less this holiday season than they did last year, while 14% plan to spend more this year and 47% plan to spend about the same amount as last year. According to a new Bankrate.com report, Americans planning to spend less outnumber those planning to spend more in each age and income group.

New York -- Duane Reade, a division of Walgreens, on Friday at midnight launched a holiday photo contest on Facebook. The “Show Us Your Party Legs”  promotion  is a three week, omnichannel social media marketing campaign to raise awareness of Duane Reade-brand hosiery products. It will run through Jan. 4.

Merchant Warehouse, a leading provider of payment technologies and merchant account services, has appointed Christopher Wuhrer as SVP, strategic initiatives and product marketing.

With more than 18 years of experience in payments, e-commerce and mobile technology, Wuhrer will be responsible for driving the product vision, direction and go-to market strategies for the company's product and service offerings.

It has been a rough start to the holiday season for the closeout retail sector. Building #19, a New England-based closeout chain that became something of a local institution, recently closed its doors after 50 years in business (though it plans to reopen a few locations as specialty rug stores). A few days later, national closeout powerhouse Big Lots reported disappointing financial results for the third quarter.

More Americans now say they are loosening the purse strings in advance of the holiday season, and fewer say they are tightening their belts, according to a recent Citi national survey.

Only 35% said they would be spending less than last year, reflecting the lowest level of holiday budget cutbacks since the financial crisis. As many as 63% of Americans plan to spend more (11%) or the same (52%) on holiday shopping this year.

Walnut Creek, Calif. – Most retailers have yet to adapt their supply chains to the emerging omni-channel retail model. According to a new report from RSR Research, “Supply Chain Execution 2014: Making Omni-channel Profitable,” although most retail supply chains are only designed to fulfill the store channel, store is the third-most-common channel slated for retailer investment in the next three years (67%), with online/e-commerce (82%) and mobile commerce (70%) ahead.

Safeway has made enhancements to its online grocery shopping website to make it more accessible and usable for Safeway shoppers with visual impairments.

Safeway collaborated with its visually impaired customers to make the necessary changes to its website. As such, the company has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its accessibility standard.