Data & Analytics

In recent years, retailers have aggressively implemented in-store systems to track customers’ every move from the moment they enter till the moment they leave (hopefully including a trip through a checkout lane). Specific details such as how long customers spend in front of a display are also carefully monitored and analyzed. Technology now allows retailers to keep tabs on what customers do in the store almost as rigorously as they follow customer actions online.

Bealls has enlisted JustEnough Software Corporation, a leading provider of demand management solutions for retail, wholesale and direct-to-consumer businesses worldwide, to improve customer service.

Bealls will be leveraging the new technology to streamline its inventory and be able to turnaround stock quickly to meet its customers’ needs.

San Francisco -- Wine.com, announced the addition of Peter Elarde as chief marketing officer and Greg Tatem as VP, engineering to the Wine.com executive team.
   
"We're on a roll. Wine.com is profitable, growing, hiring and innovating," said Rich Bergsund, CEO. "Peter and Greg are bringing new energy and talent to our management team, and will be instrumental as we continue building Wine.com into a great company, great brand, and an exciting place to work."

By Jason Roeder,  PowerhouseDynamics

As weather patterns and energy costs become less predictable, the need to maximize savings, gain control and monitor energy usage with minimum staff effort moves from the “nice-to-have” to “must-have list.”

Omnichannel marketers have gained a new personalization weapon to engage with shoppers thanks to a partnership between nGage Labs and Web Decisions.

The firms announced a new arrangement that combines nGage’s personalized mobile customer engagement capabilities with Web Decision’s omnichannel marketing database solutions to create a fully integrated database-drive mobile customer engagement solution.

New York -- Revionics, a provider of end-to-end merchandise optimization solutions, appointed the company’s president and CEO Marc Hafner as chairman of the board.

Hafner has served as president and CEO since 2010 and with this newly added role he will lead the company’s strategic planning and accelerate its global growth.

Plano, Texas -- J.C. Penney Company has named Ed Record as CFO, effective March 24. He will also serve as executive VP. Record, 45, comes to Penney from regional department store chain Stage Stores, where he most recently served as COO and, before that, as CFO.

Record will succeed Ken Hannah, who was hired in May 2012 under former CEO Ron Johnson.

New York -- President Barack Obama visited Safeway Inc.’s distribution center in Upper Marlboro, Md., where he spotlighted the chain’s efforts to improve truck efficiency and called for new fuel efficiency and greenhouse gas standards for medium-duty and heavy-duty trucks by March 2016. The new standards will mean “thousands of dollars in savings every year” for truck operators, Obama said.