Bealls deploys new tech to improve customer service
Bealls has enlisted JustEnough Software Corporation, a leading provider of demand management solutions for retail, wholesale and direct-to-consumer businesses worldwide, to improve customer service.
Bealls will be leveraging the new technology to streamline its inventory and be able to turnaround stock quickly to meet its customers’ needs.
"We expect that JustEnough will allow us to continue to maintain a high level of customer service by helping us identify and shift our inventory investment into the styles and sizes that our customers want," said Victor D'Amato, director of forecasting and replenishment, Bealls Department Stores. "Accomplishing this with greater precision and less associate effort than it takes today is our driving goal."
"Bealls needed an intelligent, automated solution that provides a superior level of control," said Malcolm Buxton, president and CEO, JustEnough. "With JustEnough's intuitive interface and user-friendly system, Bealls will be able to get up and running quickly, ensuring customer satisfaction with excellent in-stocks across their chain."
JustEnough works with Abercrombie & Fitch, Levi's, Lands' End, Estee Lauder and Mr Price.
Bealls was founded in 1915 and now operates more than 530 stores in 17 states under the Bealls Department Store, Bealls Outlet and Burkes Outlet nameplates.