Predictive Analytics

The nation’s largest retailer-owned cooperative is ensuring its merchandising decisions enhance the customer experience.

An important metric bodes well for the country’s economic recovery from the pandemic.

The Home Depot crushed analysts’ first-quarter estimates as net sales surged almost 38% amid consumers’ ongoing spending on home improvements and a booming housing market.

An expanded partnership with Shopify and linked loyalty accounts are just some of the new e-commerce features Google is rolling out.

On the 60th day of 2021, restaurant visits were13% higher than they were on Jan. 1. On the 90th day, they were up 33%. And on the 135th day of the year, May 16, they were up 41% from New Year’s Day.

Retail is ripe for innovation and redesign — with people at its center.

America’s largest independently-owned Hispanic supermarket chain is applying automation and AI to a broad range of merchandising workflows.

Walgreens is further opening its customer base to targeted ads from suppliers, beyond digital and programmatic into TV.

Chain Store Age recently spoke with Dakshi Agrawal, IBM fellow and chief architect for AI, IBM, about how “conversational AI” is changing the way retailers engage customers.

Petco Health and Wellness Co. is enabling its vendors to sponsor products and display ads across its desktop and mobile commerce platforms.