Predictive Analytics

Mountain View, Calif. -- Survey results released Tuesday by CyberSource, a Visa Co., showed that the online fraud rate has remained flat in the United States and Canada; however, U.K. merchants are seeing a rise in e-commerce fraud.

According to the annual surveys of e-commerce fraud in North America and the United Kingdom, the 2010 fraud rate (the percent of accepted orders which later turn out to be fraudulent) remained at 0.9% for the second straight year.

By George F. Brown, Jr., [email protected]

The increased pace of merger and acquisition activity late in 2010, including some huge deals, suggests that 2011 will be an active year. Low interest rates, significant cash on many firms’ balance sheets, and stock prices that are low enough to attract buyers but high enough to move sellers off the sidelines all reinforce that possibility.

ROSEVILLE, Calif. -- Revionics a provider in retail life cycle price optimization solutions, announced that Dick’s Sporting Goods has selected Revionics as their price management provider. Revionics will provide Dick’s with its Everyday Price Management and Markdown solution, which includes Revionics’ category planning tools, weekly price maintenance capabilities, and science-based clearance price solution across all channels

Elizabeth, N.J. -- Columbus, Ohio-based Glimcher Realty Trust has announced plans for the largest single-roof top solar system in North America to be built on the roof of Jersey Gardens in Elizabeth, N.J.

Armonk, N.Y. -- CSN Stores, the third largest online retailer of home goods in the United States, has selected IBM's Netezza TwinFin appliance to quickly mine and analyze terabytes of business data flowing through the company every day.

The new tool will power CSN's business analytics platform to monitor trends related to profitability, customer satisfaction, customer retention, order fulfillment and supply chain. The company will use the data to drive organic growth initiatives and discover new ways to better serve their customers.

New York City -- Crabtree & Evelyn has retained 89 Degrees to assist the retailer in developing a wide range of digital and direct marketing programs.

Chicago -- Year-over-year retail sales rose a solid 4% for the 2010 holiday shopping season (November/December), according to ShopperTrak’s National Retail Sales Estimate.

Conversely, total U.S. foot traffic fell slightly below expectations as consumers continued the pattern retailers saw throughout 2010 of fewer mall and individual store visits with a larger spend. ShopperTrak’s revised holiday forecast called for a 1.8% traffic increase.

The use of mobile phones in retail is increasing dramatically, according to a survey released at the National Retail Federation’s Annual Convention & Expo in New York City. The study, conducted by ForeSee Results and entitled “Explosion in Mobile Retail Provides Huge Opportunity for Retailers,” found that shoppers are using mobile phones to access websites and apps more than ever before.

Chelmsford, Mass. -- Kronos said Monday that fashion accessory retailer Charming Charlie has selected Kronos’ end-to-end workforce management solution to sustain growth, increase productivity and improve employee retention.

Charming Charlie selected the time and attendance, forecasting and scheduling, hiring, labor analytics and human resources and payroll applications from Kronos.

Chicago -- Galleria announced that Giant Eagle has signed an agreement to deploy its Behavioral Cluster Planning solution, a behavioral-based clustering solution that provides consumer insight and analysis.