Predictive Analytics

Framingham, Mass. -- Staples on Thursday said it will close 225 stores by the end of 2015 amid falling fourth-quarter revenue, increased competition, and a shift to online sales. The big-box office-supply category, which was battered by the recession, has come under increased competition from Walmart and other discounters and online retailers such as Amazon. Most recently, Staples’ rivals Office Depot and OfficeMax completed a $1.2 billion merger.

Livonia, Mich. – A large majority of consumers consider themselves value seekers, and they are increasingly using the Internet, social media and mobile devices to obtain value. According to the new Valassis Shopper Marketing Report, nearly eight in 10 consumers consider themselves value seekers, self-described as promotion sensitive or price conscious.

Deerfield Park, Ill. – Total sales for the second quarter of fiscal 2014 at Walgreens were $19.61 billion, up 5.2% from $18.65 billion in the same quarter in the prior year. Same-store sales for the second quarter of fiscal 2014 increased 4.5%, while front-end same-store sales for the quarter increased 2%. Prescriptions filled at same stores increased 2.4% in the second quarter and same-store pharmacy sales increased 6.1%.

By Mark Ledbetter, Global VP Retail Strategy, SAP

The changing nature of retail combined with an ever-greater reliance on data is forcing retailers to adjust their workforce and employee skill sets accordingly. From a customer experience standpoint, most retailers are transitioning to a brick-and-click model that aims to ensure customers have a seamless shopping experience regardless of which channel they use.

Village Super Market, which operates a chain of 29 supermarkets under the ShopRite name in New Jersey, Maryland and eastern Pennsylvania, saw net income fall 69% during the second quarter, compared to the same period in the prior year, driven in part by flat same-store sales.

Improving shopper insights in omnichannel retailing is the top ranked priority for retailers who fear other operators may be doing a better job than they are. That is one of the key findings in a new research report from industry leader EKN that shows retailers still have a long way to go when it comes to leveraging the power of analytics.
 

Hong Kong - Hong Kong-based supermarket chain ParknShop has chosen Galleria Retail Technology Solutions to further enhance its merchandising operations. ParknShop will use Galleria category planning, automation and optimization solutions to obtain insights via clustering and demand signal analytics, as well as optimize and execute its store strategy.

Verizon Enterprise Solutions has opened the Verizon Cyber Intelligence Center (VCIC). The new center will offer advanced detection and response capabilities to better manage and mitigate cyber attacks.