Predictive Analytics

London, U.K. -- Analytics will be applied in front-end as well as back-end applications in retail. According to a new study from Frost & Sullivan, the aim of every retailer is to integrate data from multiple channels to provide an omnichannel experience for the customer.  

By John M. Pierre, Linguastat    The single greatest challenge that retailers face today is to have an individualized “conversation” with each customer and to do so on a global scale. Consumers expect a similar personalized experience regardless of channel, from the marketing offers they receive to the products that appear in search results.  

San Jose, Calif. -– Online prices are expected to hit rock bottom on Thanksgiving Day, lower than on any other day during the holiday season. According to the Adobe Online Shopping Report, record sales are expected for Thanksgiving with $1.35 billion and Cyber Monday with $2.6 billion, increases of 27 and 15%, respectively.   

Milwaukee –- Roundy’s Inc. swung to a net loss of $249.9 million in the third quarter of fiscal 2014 from net income of $3.2 million the same quarter a year earlier. A variety of impairment charges, including charges related to closing a distribution center, taxes and disposal of obsolete assets, drove Roundy’s into the red, along with higher operating and administrative expenses.  

By Jason Ausburn and Karl Fruecht   You’ve acquired a new storefront. While doing your final walk-through, you notice an unlocked door that opens to a side alley. You can’t use the alley for storage. It doesn’t give your customers an additional entrance. It’s just an additional access point.   How are you going to secure it?  

IBM is forecasting a record holiday season heavily influenced by digital sales.  IBM research based on digital analytics predicts a total online sales increase of more than 15% over a 5-day period between Thanksgiving and Cyber Monday.  

The biggest increase in online sales is expected on Cyber Monday with a predicted 15.8% increase over the last year, followed closely by Thanksgiving with an increase of 15.6%

Walldorf, Germany -- Nearly one-third of consumers say "shared values" as a reason they are loyal to a brand. According to an SAP survey of 3,000 American consumers age 18 and older, while email was cited as the most popular way to communicate with companies, almost half of customers (48%) said they had problems with delayed or no responses to email More than half of those surveyed (54%) would like, or may like, an offer of help before they have to ask for it.

 

By Paul Rauker

 

Armonk, N.Y. –- IBM projects a strong holiday shopping season with online sales projected to increase 15% during the five-day period between Thanksgiving and Cyber Monday. The biggest increase in online sales is expected on Cyber Monday, predicted to grow 15.8%, followed closely by Thanksgiving with a projected increase of 15.6%.