Predictive Analytics

 

Firehouse Subs has a lot more going for it than an interesting story. And the story is unique: A couple of Jacksonville firefighters — brothers, even — opened the first restaurant in 1994, selling sandwiches (with names like ‘Hook & Ladder,’ which is the No. 1 seller) within a decidedly firefighter-themed restaurant environment. The concept was hot from the get-go, leaping to over 300 units in its first decade and now numbering near 900 mostly franchised restaurants.

Oracle Retail begins 2015 with a former top IBM exec in a key leadership role and several key acquisitions under its belt as the technology leader looks to help retailers achieve differentiated shopping experiences.

Oracle Retail named Jill Puleri as Senior Vice President and General Manager reporting to Mike Webster, Oracles Senior Vice President and General Manager, Retail and Hospitality. Puleri most recently served as Worldwide Retail Industry Leader for IBM Global Business Services.

The new year will bring more fraud than ever before, but also more tools to prevent it, according to three experts from the Association of Certified Fraud Examiners (ACFE).

The experts at ACFE were asked for their top fraud predictions for 2015. They weighed in on digital currencies, information security and other issues that will help shape the effort to prevent and detect fraud in the new year:

Technology will give fraudsters an edge in 2015, but it will also provide new tools for organizations and investigators, according to three experts from the Association of Certified Fraud Examiners (ACFE) who were asked for their top fraud predictions for 2015. The experts weighed in on digital currencies, information security and other issues that will help shape the effort to prevent and detect fraud in the new year:  

Retailers’ with robust mobile e-commerce capabilities were able to cash in on Christmas Day as sales increased 8.3% compared to the prior year, according to the latest update from IBM’s Digital Analytics Benchmark report.

In addition to the 8.3 percent in online Christmas Day sales, IBM said mobile device traffic increased 18.6 percent to account for 57.1 percent of all Christmas day e-commerce traffic. Mobile sales increased 20.4 percent and accounted for 34.8 percent of all online sales, according to IBM.

Retailers expected online sales to hit record levels in 2014 and did they ever.

New all-time highs for e-commerce sales are now expected for the November through December time frame following a strong surge in sales during the final week before Christmas, according to the digital measurement firm comScore.

San Jose, Calif. – “Super Saturday,” the Saturday before Christmas (Dec. 20), was not quite super for retailers expecting a sales bonanza. According to data from in-store analytics provider RetailNext, compared to the equivalent date in 2013, net sales were down 9%, store traffic was down 10.6%, total transactions fell 8% and average transaction value was 0.9% lower.   However, there were a couple of bright spots. Conversion rate rose 0.4 percentage points and sales per shopper increased 1.8%.

By: Sunil Oberoi, Symphony Teleca Corp.   With the holiday shopping season officially in full swing, many retailers are facing the challenge of reaching consumers during this traditionally noisy time of year.  And since today’s consumer is more connected than ever, they expect retailers to meet the demands  of their omnichannel lifestyle, meaning they want  their shopping experience to be personalized to their interests and needs.    

Spokane, Wash. - Over half (57%) of retail respondents have an energy/building management system installed, according to an annual survey by energy and sustainability management  company Ecova.  

Wilmington, Del. - The urge to impulse shop during the holidays runs strong among Americans, but even stronger among Millennials. According to the Chase Blueprint Holiday Impulse Purchases Survey, 83% of Millennials admit to having made an impulse purchase in the past.