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Predictive Analytics

  • Retail CFOs feeling less bullish

    Market uncertainty around the world is taking a toll on retail CFOs confidence in the future.

    That’s according to a new BDO U.S.A. survey in which retail CFOs predict a 3.4% increase in total sales for 2016. It’s the second consecutive year that the total store sales projection has dipped since the spike to 5.1% in 2014.

    In addition, a notable decline in the number of CFOs expecting consumer confidence to increase this year was also revealed, which dropped nearly 50% year over year.

  • Study: Online fraud soars

    The surge in fraudulent e-commerce transactions which was predicted in the wake of U.S. EMV compliance may already be happening.

    According to the new Online Fraud Index from payment platform provider Pymnts.com and security technology vendor Forster, fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. Interestingly, this large increase in online fraud preceded the Oct. 1, 2015 EMV mandate, although many retailers had already begun or even completed EMV compliance efforts during that time.

  • Online frauds soars as botnets attack

    The surge in fraudulent e-commerce transactions which was predicted in the wake of U.S. EMV compliance may already be happening.
     
    According to the new Online Fraud Index from payment platform provider Pymnts.com and security technology vendor Forster, fraud attacks on U.S. online retailers rose 163% during the first three quarters of 2015. Interestingly, this large increase in online fraud preceded the Oct. 1, 2015 EMV mandate, although many retailers had already begun or even completed EMV compliance efforts during that time.
     

  • Study: How quickly are retailers implementing EMV?

    It has been roughly four months since the Oct. 1, 2015 liability mandate for U.S. retailers to adopt EMV – how much progress has been made?

  • Z Gallerie gets personal with style

    There are a lot of options in decorating a home, and Los Angeles-based specialty home furnishings retailer Z Gallerie wants to match its offerings to customer tastes.

    “We’ve been known for one particular style which our customers love and that we’ve done quite well with,” said Chris Nicklo, VP of customer and chief marketing officer of Z Gallerie, during an interview with Chain Store Age. “But to grow, we knew we would need to appeal to a broader spectrum of customers.”

  • Lenox feeds on personalization, pricing

    Luxury dinnerware retailer Lenox is enjoying a feast of e-commerce delights with the aid of Oracle Commerce technology.

    Lenox boosted e-commerce sales 26% during the 2015 holiday season compared to the two previous holiday seasons after deploying Oracle Commerce solutions that improved areas such as search results, recommendations, and targeted promotions. At the beginning of the holiday season, Lenox began targeting promotions for customer segments and launching more complex pricing strategies.

  • Jos. A Banks turns in troubling Q4 performance for Tailored Brands

    Tailored Brands, formerly Men’s Wearhouse, vowed more changes after its Jos. A Bank division logged a 31.9% decline in same store sales.

  • Papa John’s delivers – on the back end

    For pizza retailer Papa John’s International Inc., successful customer delivery begins with successful delivery in the supply chain.

    Papa John’s is optimizing routes, improving on-time store deliveries and enhancing the performance of its transportation fleet by using transportation modeling capabilities from the Manhattan Associates Transportation Management Solution.

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