Consumer confidence rises for first time this yearU.S. consumer confidence unexpectedly rose in March despite concerns about inflation and the war in Ukraine. Survey: Many consumers misunderstand how buy now, pay later worksWhile buy now, pay later flexible installment payments are growing in popularity, understanding of them may not be increasing at the same pace. Online shoppers’ most common regret is… E-commerce retailers can cut back on “buyer’s remorse” by focusing on few key areas of customer experience. Analysis: Lululemon entry into footwear could be market ‘gamechanger’ Lululemon Athletica is off and running in the footwear category. What do consumers think about the metaverse? A new survey sheds light on consumer familiarity with and expectations for the metaverse. Ahold Delhaize USA expands CPG promotional platform CPG brands have new opportunities to send targeted communications to shoppers of Ahold Delhaize USA grocery banners. NPD: Restaurant traffic rises year-over-year in February The U.S. restaurant recovery got back on track in February. Kroger launches ambitious AI transformation program The Kroger Co. is building a state-of-the-art artificial intelligence (AI) lab and demonstration center with far-reaching enterprise goals. Survey: Poor delivery experience spells trouble for retailers Retailers need to remember that delivery is an important aspect of the customer experience. Cartier parent enhances recommendations with ML Richemont is applying machine learning to ensure customers receive the right product recommendations, when and how they want them. Macy’s rebrands with customer-focused brand platform Macy’s is putting a big new emphasis on personalization, in-store and online. Survey: Younger consumers drive shift toward mobile shopping Mobile devices continue to grow in importance as an omnichannel shopping tool, especially among certain generations. First Previous 93 94 95 96 97 Next Last
