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Consumer Analytics

  • RetailNext acquires Nearbuy Systems

    San Jose, Calif. -- Retail Next announced today the acquisition of Nearbuy Systems, a provider of location-based Wi-Fi Analytics solutions for retailers. Based in San Mateo, Calif., Nearbuy is the largest provider of in-store opt-in analytics, enabling retailers to enhance one-to-one engagement and personalization strategies.

  • Domino’s offers Facebook promotion

    Ann Arbor, Mich. – Domino’s is running a special global Facebook promotion giving customers in 42 countries a 50% discount on menu-priced pizza ordered online. Through Dec. 8, customers can visit their country’s Domino’s Facebook page to see if they can redeem the offer.

  • Nest hires VP of sales

    Gloucester City, N.J. — Nest International, a leading facility maintenance management firm, has appointed Joni Mayo to the position of VP of sales. Mayo brings 30 years of proven sales, marketing and operations leadership experience. Mayo joins Nest from Sylvania Lighting Services where she led sales in excess of $49 million in 2012.

  • IBM: Cyber Monday sales up 21%; biggest online shopping day ever

    Armonk, N.Y. - Shoppers made Cyber Monday 2013 the biggest online shopping day in history with a 20.6% increase in online sales. The latest cloud-based analytics findings from IBM show that mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.

    Cyber Monday also capped what IBM data indicates is the highest five-day online sales period on record from Thanksgiving Day through Cyber Monday, which grew 16.5% from the same period in 2012.

  • Mobile shopping skyrockets Thanksgiving and Black Friday

    New York -- When compared with a baseline shopping period of mid-October of this year, total mobile visits on Thanksgiving and Black Friday increased 93%. Data from multichannel platform provider Usablenet also shows that overall mobile transactions increased 219% and total revenue from mobile transactions increased by 368%.

    In addition, average order value increased by 56.3%, conversion rates increased by 93%, and shoppers spent an average of 47 seconds longer on site (the average length of visit was just more than six minutes per site).

  • Adobe: Cyber Monday online sales total $2.29 billion

    San Jose, Calif. – Cyber Monday sales set a new record at $2.29 billion online, representing 16% year-over-year (YoY) growth. New Adobe Digital Index 2013 data also indicates a record 18.3% of sales came from mobile devices, an increase of 80% YoY.

    Additional data and findings of the Adobe Digital Index online shopping analysis include:

  • Cyber Monday shoppers seek shipping, registration improvement

    Mountain View, Calif. – While shipping costs (21%) and registration (20%) were the features that users said needed the most improvement respectively, consumers felt very comfortable purchasing from the Web's top online retailers on Cyber Monday.

  • Study: Millennial, Boomer shoppers have similarities

    New York -- There are significant similarities between Millennial and Boomer shoppers. A study of Millennial and Boomer purchasing trends conducted by Radius Global Market Research shows that while there are certainly differences, there are also significant similarities between the groups.

  • IBM: Cyber Monday sales to hit record, fueled by mobile

    New York -- Cyber Monday online sales are up 17.5% over the same period last year as of 6 p.m. EST on Monday, according to IBM Digital Analytics Benchmark.

    Mobile traffic accounted for 29.4% of all online traffic, up almost 62% compared to the same period last year.

    In other findings from IBM:

  • Mobile dominates on Cyber Monday

    U.S. shoppers made Cyber Monday the biggest online shopping day in history with a 20.6% increase in online sales, according to the latest cloud-based analytics findings from IBM. Mobile sales led the way, exceeding 17% of total online sales, an increase of 55.4% year-over-year.  

    Cyber Monday also capped the highest five-day online sales period on record — from Thanksgiving Day through Cyber Monday — which grew 16.5% over the same period in 2012.

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