Consumer Analytics

As inflation continues to impact shoppers’ decisions ahead of the holiday season, retail marketers are tasked with turning to proven channels to reach consumers.

In-store Wi-Fi networks are increasingly integral to store operations and the customer experience.

A global fashion and luxury goods brand is streamlining customer engagement with artificial intelligence (AI)-based automated chat.

Most holiday shoppers are not willing to pay for expedited shipping.

Online grocery sales saw a notable year-over-year (YoY) dip during the third quarter.

Customers shopped more on Black Friday, but businesses were more profitable on Cyber Monday.

A new survey reveals how many holiday shoppers overall would consider using artificial intelligence (AI), as well as which generation is most open.

Victoria’s Secret is partnering to provide a more engaging and innovative online experience.

New data indicates that the period between Thanksgiving and Cyber Monday saw a significant jump in mobile shopping activity.

Ulta Beauty posted another solid quarter with revenue and same-store sales up year-over-year.