Survey: Customer experience shortfalls pose retailer riskBrands are often failing to deliver the experience customers want, with potentially serious consequences. CSA Exclusive: Fairway Market puts checkout in hands of customerRegional grocery chain Fairway Market is putting the “self” in self-checkout with a new mobile app. Best Buy Q4 earnings, comp sales top Street; gives upbeat guidance Best Buy reported a strong fourth quarter amid increased holiday demand for wearables, appliances, gaming and smart home devices. Study: Stolen credentials pose growing threat to retailers Retailers are seeing more “credential stuffing” attacks that leverage customer names and passwords exposed in data breaches. Survey reveals the best perks to build consumer loyalty Some loyalty program perks are more popular than others. Lyft runs operations on Amazon Web Services Rideshare service Lyft will support all its activities with Amazon Web Services (AWS). Amazon loses its customer satisfaction crown Amazon has been bested by a wholesale club giant. Consumer confidence rebounds U.S. consumers were feeling more confident about the economy in February amid decreased volatility in the stock market and the end of the partial government shutdown. Study: Digital-first retailers drive m-commerce growth Mobile commerce is booming globally, but “bricks-and-clicks” retailers have some catching up to do. Study: Mobile shoppers want mobile payment Constantly connected consumers are increasingly interested in using that connectivity for payment, according to a new study. First Previous 245 246 247 248 249 Next Last