Consumer Analytics

When it comes to buying outerwear, more shoppers are going online.

Deep-discount grocer Aldi is winning over customers as it continues to grow at a torrid pace.

As more purchases are made online and via mobile devices, more customers are opting for person-to-person (P2P) payment services.

Paula Rosenblum, co-founder and managing partner at Retail Systems Research, spoke with Chain Store Age about the potential of Blockchain, and what it means for the retail industry.

The majority of shoppers are expected to be buying some of their groceries online within five years.

The use of mobile point-of-sale technology is growing rapidly, giving retailers new options to connect with customers and allowing them to sell anywhere.

A new platform is helping Harps Food Stores create more relevant promotions.

A survey by Morning Consult ranks the companies, brands, and organizations that are the most politically divisive—or the ones that divide Democrats and Republicans the most. And at the top of the list is Trump Hotels.

Albertsons Companies unveiled a new service designed to help consumer brands figure out whether their digital ads are working.

The customer experience as we know it is changing. The industry today is being transformed by some of the most significant technological developments of our generation including artificial intelligence (AI), big data, analytics and robotic process automation (RPA).