How retailers can get more personal with customers – using AIArtificial intelligence can help retailers create a very individualized – and human – omnichannel shopping experience. Dollar General beats expectations amid traffic increase; increasing store remodels Dollar General reported better-than-expected profit and sales for its first-quarter as more customers shopped its stores for groceries and other essentials. Online shoppers want personalization – are they getting it? A new study suggests a significant gap between customer expectations and reality when it comes to personalized e-commerce. EXCLUSIVE: Rugs Direct personalizes online customer experience with AI A specialty online retailer of decorative area rugs is utilizing artificial intelligence to better tailor search and discovery on its e-commerce site. Cybercrime study finds global human-initiated digital attack rate up 19% The expanding scale of cybercriminals' activity — particularly in e-commerce and across North America — is reflected in a new report from LexisNexis Risk Solutions. Consumer confidence edges up in May after three months of declines U.S. consumer confidence rebounded in May amid the strong labor market. At the same time, recession concerns resuranced. PayPal names two VPs to drive new ad platform development PayPal Holdings Inc. is expanding its executive suite as it embarks on a program to launch an advertising platform. Exclusive: Canadian liquor retailer LCBO upgrades e-commerce with AI LCBO is improving the omnichannel customer experience and preparing for growth with AI-based personalization. Amazon sees sales boost from Pet Day promo Amazon generated some encouraging sales numbers during its recent Pet Day online sales extravaganza, according to new analysis. Exclusive: Customers spend the most money in these small retailer categories New analysis from Adobe Express reveals why and how consumers shop at small retailers. Calgary Co-op refreshes loyalty app One of the largest retail co-operatives in North America is expanding its mobile loyalty program and membership tracking features. The top consumer fears about online marketplaces are… Concerns over shopping on online marketplaces are widespread but may not always reflect reality. First Previous 17 18 19 20 21 Next Last