Consumer Analytics

Dollar General reported better-than-expected profit and sales for its first-quarter as more customers shopped its stores for groceries and other essentials.

A new study suggests a significant gap between customer expectations and reality when it comes to personalized e-commerce.

A specialty online retailer of decorative area rugs is utilizing artificial intelligence to better tailor search and discovery on its e-commerce site.

The expanding scale of cybercriminals' activity — particularly in e-commerce and across North America — is reflected in a new report from LexisNexis Risk Solutions.

U.S. consumer confidence rebounded in May amid the strong labor market. At the same time, recession concerns resuranced.

PayPal Holdings Inc. is expanding its executive suite as it embarks on a program to launch an advertising platform.

LCBO is improving the omnichannel customer experience and preparing for growth with AI-based personalization.

Amazon generated some encouraging sales numbers during its recent Pet Day online sales extravaganza, according to new analysis.

New analysis from Adobe Express reveals why and how consumers shop at small retailers.

One of the largest retail co-operatives in North America is expanding its mobile loyalty program and membership tracking features.