Walking a tightrope: California Invasion of Privacy Act and AIThe increasing use of AI in customer service interactions presents exciting opportunities for businesses to improve efficiency and personalize experiences. Convenience giant expands effort to combat food waste Alimentation Couche-Tard Inc. is expanding its partnership to prevent food from going to waste. Sam’s Club solicits customer input on private label goods Sam’s Club has a customer-centric product development strategy for its Member’s Mark private label brand. Revitalized retailers chart a new roadmap for success Retailers are deftly blending e-commerce and brick-and-mortar to deliver more robust experiences to consumers. Prada Group offers mobile in-store payment, unifies sales channels Prada Group is deploying a single financial technology platform, enabling streamlined mobile payment in its brick-and-mortar stores. Pinterest enters new social commerce partnership Pinterest is opening its platform to users of a third-party social commerce solution. Loyalty programs, in-store shopping important for consumers Consumers say their lives are improving financially while still searching for ways to save. Giant Eagle in new retail media network partnership Giant Eagle Inc. is linking its in-house retail media network to the third-party Rippl data and media collective. Walmart launching beta of customer behavior solution for suppliers Walmart will provide a broader range of shopper insights to its supplier partners. EXCLUSIVE: Hooters takes data-driven approach to loyalty The parent company of Hooters and Hoots Wings relies on customer personalization and segmentation to drive loyalty engagement. Dollar General to offer self-checkout in ‘limited’ number of stores Dollar General is eliminating the self-checkout option in the majority of its stores. Dollar General partners to enhance retail media capabilities Dollar General is implementing a third-party demand-side platform to boost the reach of its retail media network. First Previous 16 17 18 19 20 Next Last
