Weis Markets applies AI to pricing A mid-Atlantic grocery retailer is ensuring the success of its pricing strategies with advanced analytics. Gartner: Supply chain faces disruptive threats before COVID-19 vaccineGartner has identified three scenarios chief supply chain officers (CSCOs) should prepare for until a COVID-19 vaccine is developed. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. ACI Worldwide: Global e-commerce sales skyrocket in April; fraud up over last year The COVID-19 crisis continued to drive global e-commerce sales in April. CSA Exclusive: Google sees cloud as key to retail COVID-19 response COVID-19 is having a varying impact on retailers, but Google views cloud computing as the platform to solve underlying industry issues. Survey: Online shopping, customer concerns rise during pandemic COVID-19 is creating new e-commerce patterns and anxieties among consumers. Customer satisfaction stays steady Overall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. Study: Consumers ready to buy apparel in-store — but nix try-ons Shoppers are ready to purchase apparel and other non-essential items in stores, but with some major changes compared to pre-pandemic. Pinterest launches app for Shopify sellers Pinterest is streamlining the process for retailers to upload Shopify catalogs and turn products into shoppable product pins. Survey: Cleaning is key to making consumers more likely to visiting stores again As retailers begin to reopen their doors, a new survey sheds light on what they need to do to make their stores inviting to customers. Carvana rolls into 100 new markets Carvana is expanding to 100 additional cities across 24 states. Survey: Personalized service keeps customers happy Customer service personalization can boost shopper spending and retention. First Previous 155 156 157 158 159 Next Last