Consumer Analytics

Zenni Optical keeps an eye on shoppers as it develops leading-edge and artificial intelligence-based solutions.

Mobile commerce has yet to reach its full potential, with most consumers choosing to browse, but not purchase, on their device.

City Furniture is integrating 3D content with its omnichannel customer experience.

Artificial intelligence may not yet be plumbing, but speakers at the eTail Boston 2024 conference indicated it is beyond the shiny and new stage.

Americans are worried about fraud, especially with the rise of AI technology.

In some unexpected good news for the economy, retail sales bounced back in July and came in above estimates.

Klarna is offering solutions that provide core retail bank business functions to consumers.

With school resuming in the coming weeks, many consumers plan to wait until Labor Day weekend to find the best deals.

The Home Depot reported earnings and sales that beat expectations, but sounded a cautionary note about the rest of the year as consumers put off big projects amid high interest rates.

While still uncommon, service fees at restaurants are steadily on the rise.