CSA Exclusive: Retailers see value in AI for customer relationshipsNew data indicates retailers are more likely to utilize artificial intelligence (AI) technology to engage customers than employees. Starbucks reaches agreement with EEOC over alleged racial bias claimsStarbucks Corp. has resolved allegations brought by the Equal Employment Opportunity Commission of alleged racial bias in the promotions of store employees (based on workforce data from 2007 to 2011). The top supply chain challenge for retailers is… The two biggest supply chain issues reported by retailers both involve demand fluctuations. CSA Exclusive: FTD florist forecasting partnership blooms A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. Procurement execs don’t see cost savings as No. 1 for bottom line A new survey of procurement executives reveals near-unanimous agreement as to what factor drives the bottom line – and you may be surprised. Domino’s learns as it goes with new AI management platform The world’s largest pizza retailer by sales is monitoring the effectiveness of its enterprise artificial intelligence models in real-time. Digitally native tire retailer makes finding products a snap SimpleTire customers can streamline their product selection process with a new visual search feature. Walmart Canada aligns projects with corporate strategies The Canadian subsidiary of Walmart is broadening its deployment of a project management platform across the organization. Dick’s continues focus on digital fulfillment Dick’s Sporting Goods will utilize its current omnichannel fulfillment platform for at least three more years as digital sales soar. Three roadblocks hindering grocery merchandising plans Compared to other retail verticals, the grocery sector fared relatively well in 2020 from a revenue standpoint. Why the pandemic has created new urgency around digital engagement The pandemic has revolutionized consumer behavior, and there is no going back to the way things were. Gartner: Gen Z will drive evolution of smart supply chain The supply chain will become increasingly automated as the youngest members of the workforce gain prominence, according to Gartner. First Previous 52 53 54 55 56 Next Last
