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Business Intelligence (BI)

  • Survey: Majority of e-business pros see mobile experience as priority

    San Francisco -- Survey results released by online customer experience management software provider Tealeaf and mobile feedback solution-provider OpinionLab found that the majority of e-business and customer experience professionals feel that the mobile experience is as important as that of a fixed website.

  • PeopleMatter’s talent-management solution selected for 78 Applebee’s stores

    Charleston, S.C. -- PeopleMatter, a talent management solution provider for the service industry, said that Apple Sauce, LLC, a major franchisee in the Applebee’s system, has selected the the PeopleMatter Platform for talent management to find, develop and manage talent. The solution will be used for more than 78 Applebee’s locations in Indiana, Ohio, Illinois and Florida.

  • Aerosoles implements Maple Lake’s assortment planning software

    Markham, Ontario -- Maple Lake Ltd. said that Aerosoles has selected Maple Lake’s QuickAssortment software to refine and centralize the retailers’ merchandise, store and assortment planning activities. The retailer has already completed Phase I of the implementation process.

  • Kroger Co. to implement Oracle’s PLM solution

    New York City -- The Kroger Co. has selected Oracle’s Agile Product Lifecycle Management (PLM) for Process to establish a platform for continually improving the customer experience. The supermarket operator will use the solution to integrate and streamline all aspects of product development, including managing specifications, suppliers, formulations, packaging and labeling, compliance, and quality.

  • Lord & Taylor makes EPA green list with wind power plans

    New York City -- A Thursday report by Crain’s New York Business said that Lord & Taylor has signed a two-year contract with Green Mountain Energy Co. to provide the department store retailer with 100% of its electricity needs at two stores, including the Fifth Ave. flagship location.

    The move has garnered the attention of the Environmental Protection Agency, which places Lord & Taylor, effective August, as No. 17 on the its Green Power Partnership list of Top 20 retailers embracing clean energy.

  • Walmart on Amazon alert as sales explode at online rival

    Amazon.com generates about three times the number of unique visitors each month that Walmart.com does, according to online measurement firm comScore, and all that traffic is allowing Amazon.com to generate record sales.

  • Supervalu Q1 net income up 10%, results top estimates

    Minneapolis -- Supervalu reported Tuesday that earnings for the first quarter rose 10% to $74 million, compared with $67 million in the year-ago period. The grocer cited effective cost-cutting for the strong performance, which topped Wall Street expectations.

    The operator of Albertsons and Jewel-Osco supermarkets saw revenue fall 4% to $11.11 billion, just missing analysts’ expectations of $11.13 billion. Same-store sales dropped 3.9%.

  • Tesco stores to test free WiFi

    London -- Britain’s largest retailer Tesco said Sunday it plans to pilot free WiFi Internet service in its stores, allowing customers to compare prices and read product reviews as they shop.

    According to a Sunday report by the Financial Times, the supermarket retailer is currently testing the service in four stores, with plans to quickly roll it out after evaluating the pilot.

    Tesco is thought to be the first big U.K. retailer to test free WiFi.
     

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