Business Intelligence (BI)

Information technology outsourcing (ITO) enables organizations to cut labor and infrastructure costs, improve operating efficiencies and increase flexibility in the IT department. Although certain aspects of retailing are ideally suited to out-of-house automation via ITO, the retail industry as a whole has not embraced ITO as much as some other industries.

Record downloads of its app and North American revenue growth have Groupon feeling good about mobile initiatives and its ongoing evolution from a provider of daily deals via email to a full bore e-commerce marketplace.

Acton, Mass. – Regional specialty gift retailer The Paper Store is leveraging the Epicor Retail SaaS solution, a hosted enterprise software suite that includes Epicor Retail Store, CRM, Merchandising, Sales Audit, and Loss Prevention applications.

Allentown, Pa. - POS system and merchant services provider Harbortouch has unveiled its new “future-proof” payment terminal, Perkwave.The solution features a proprietary EMV-enabled credit card terminal integrated with a customer-facing NFC reader.

San Francisco – Twitter began trading shares on the New York Stock Exchange (NYSE) on Nov. 7 after reportedly raising $1.82 billion in its IPO. According to Bloomberg, Twitter sold 70 million shares at $26 each in its IPO, giving it a $14.2 billion market capitalization that is 12.4 times estimated 2014 sales of $1.14 billion.

Twitter will trade on NYSE under the TWTR symbol. The company’s revenue reached $534.5 million in the 12 months that ended Sept. 30, 2013.

Leveraging inventory while driving consumption is the topic of a presentation scheduled for next week in Northwest Arkansas by Walmart’s senior director of consumables replenishment Kendall Trainor.

Trainor is the featured speaker at a breakfast meeting organized by Doing Business in Bentonville. From 7-9 a.m. Wednesday, November 13, Trainor will share insights on Walmart’s top five inventory priorities for the coming fiscal year.

Conshocken, Pa. – Ikea plans to nearly double the solar array completed in April atop its Perryville, Md., distribution center, the state’s largest such solar energy system. Installation of the new panels will begin in November with completion expected in 2014.

Burlington, Mass. – Demandware has released the Demandware Large Enterprise solution, which combines services, technology and benefits optimized to meet the needs of large-scale, omni-channel retailers. The solution is powered by Demandware Commerce, a cloud platform that provides brand control, business agility and operational flexibility.