Business Intelligence (BI)

Red hot Pinterest is offering new functunality to third parties that will allow them to curate content and drive traffic to their sites, and major retailers such as Walmart, Target and Zappos are all over it.

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San Francisco – Several key retail customer metrics during October 2013 indicate holiday spending will rise this year compared to last year, even as holiday store traffic levels decline. According to data on nearly 20 million domestic shopping sessions during October analyzed by in-store retail analytics technology provider Euclid, window conversion in October, defined as the number of shoppers that enter a store as a percentage of the total foot traffic, rose to 8.3% from 6.5% last year, but decreased from 8.7% in September 2013.

Walnut Creek, Calif. -- Retailers appear to be putting in the foundational elements to create a coordinated focus on the customer experience. The percentage of respondents to a new survey from RSR Research reporting that Marketing is the primary owner of customer data internally nearly doubled from 2012 to 2013, from 33% to 61%, and those reporting no explicit owner fell from 33% to 17%.

Swansea, Ill. -- CrowdSource, a leading provider of managed crowdsourcing solutions, announced it has entered a definitive agreement to acquire San Francisco-based Servio, a competitor in the enterprise crowdsourcing industry. The acquisition will strengthen CrowdSource’s client portfolio, expand its workforce and augment its current service offerings.

Veteran information technology executive Joe Zucchero has joined the board of advisors at big data solutions provider Profitect.

Profitect said Zucchero’s expertise in IT operations, cross-organizational implementation, and an understanding of the technology needs of the retail industry aligned perfectly with the company’s suite of solutions.

If avoiding large crowds is your criteria for tackling the holiday shopping season, then ShopperTrak has some advice for you.

ShopperTrak, a leading provider of shopper analytics, has identified the 10 days between Thanksgiving and Christmas likely to have the least amount of in-store holiday shopper traffic, making them the best days to shop for consumers looking to do their shopping in a less frenzied environment.

Atlanta -- QuantiSense, a provider of retail exception management software, announced that Christopher & Banks Corporation has licensed both QuantiSense Playbooks and QuantiSense Retail Business Intelligence to help automate the management of retail exceptions across its 598 stores in 44 states, as well as to provide the business analytic platform for their enterprise.